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March 2025 by Scott Strausser
One teller 10 people in line. 2 other employees not busy. Need more help!
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November 2024 by Damon Friebolin
Wells Fargo it's a bank
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September 2024 by Lynn Brennan
This is the worse bank. There not open on Saturdays. There is always a line.Do not bank here. You get 2 different answers to the same question.They treat you like a number. The customer service is terrible. I used there online bill pay it took 23 days for the check to be received.They still have not resolved an issue it's been over week.It deserves no stars. The tellers are rude. There a bad bank.
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August 2024 by Gerardo Rivera
They do not care about our time at all. The bankers do not know what they need to do and do not give proper instruction on what we needed to do. They have you run in circles saying they need paperwork that they do not need. Even the customer care department gave us info that the branch would help us and the branch would not provide the aid that was mentioned. This bank made sure to over charge on mortgage and then when they are write a check for the amount overcharged they refuse to cash it.
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July 2024 by Hot Mess
No drive thru ATM
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July 2024 by Neyda R
Only one atm at this location and it’s down on a Friday when everyone needs it the most. They do not open till nine so that’s not helpful either
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June 2024 by Grand-Express Inc
if i could rate this branch a 0 i would horrible customer service the Teller manager was very disrespectful when all i needed to do was deposit money into account not withdrawal but didn't have debit card with me . She refused to help when i asked why she couldn't do it and that other store branches have let me deposit money without my card but i had my ID she got angry couldn't answer a blunt question kicked me out the branch saying it was closed now . I still got the money deposited into my account on the ATM outside figured it out did the mangers job why keep employees if customers are forced to do it themselves It's a shame wells fargo has become such a customer last priority seems like i'm definitely switching to Chase after this experience . Overall experience was bad and i was just traveling threw florida on vacation if anyone needs to use branch stay away they only speak hispanic place is filthy smells like crap and customer service from workers is same !!
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May 2024 by Sharikaallboutmines Davis
I Have Been With Wells Fargo Little Over 5 Years&I Must Say I Am ALWAYS Very Very Pleased With How Service Is Handle..I Went Into This Branch 1515 Harden Blvd As My Usual An Ikno Staff Can Be Overwhelming With Limited Tellers An Window Bank Tellers I Must Say This I Went Into ToHandle Business An As I'm Standing In Line Patiently Waiting I've Notice The Teller Ms.Francheska It's Thee GREETING WELCOMING WITH EACH CUSTOMER THAT WAS APPROACHING TO GET SERVICE She Was By Herself An The Line Was Getting More Ppl Whom Was Jus So IMPATIENT TO WAIT SO WALKED OUT BUT As For Me It Was My Turn An Omg It Was The HearFelt Beautiful Smile For Me I Was Quickly Taken Care But As PUTTIN MY Card In To DO An Transaction It Kept Sayun Inaccurate I Tried More Times I Panic Lil Bit I SAID Ikno This My Pin Ms.Francheska It's OK Since I Had My ID We StillCan Proceed An Then I Can One Of Staff ToSee Thee Error Long Story Short After Completing My Transaction I Said Thank YouSo I Will Try OutSide An See...Maann Went OutSide Said Call This Number See Inside From From Still Panicked A Lil More So WentBack Inside An This Young Man Sitting Behind The Desk Just Workin As Usual But He Was By Himself SoI Was So Scared But I Lean Over An Replied Excuse Me Sir Where Can I Sign In To See Someone Very QUICKLY AS I SEEN HIS NAME Mr.JOSHUA, HE Said Come On In How Can I Assist YouSo I Told Him It Was A Quick Fix Maaaaan Quess WHAT THE WHOLE TIME MY CARD WAS LOCK HE SAID TAKE A DEEP BREATH I SAID YOU MADE MY DAY.... If Anything Else These Individuals SAVE MY DAY TODAY....I NEVER HAD A PROBLEM WITH THIS LOCATION AFTER 5 YEAR'S STILL COUNTING LET'S KEEP FINGERS CROSS THAT THIS BRANCH NEVER CLOSES AGAIN THANK YOU BOTH AN TO THE ENTIRE STAFF Itself I APPRECIATE YOU ALL...
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May 2024 by Ruth Price
Went there with my dad. And they explained everything to my dad so he understood everything we did. All the staff there was nice and very polite. My dad said that is the bank he will come to from now on.
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April 2024 by Jack Boyd
I had a scheduled appointment at 2:00 this afternoon. I was there at 2:05 BUT BEFORE the lady was done with her previous appointment, I was told that I was passed over for a walk in customer, she told me that's policy, because I wasn't there at 2 I don't understand why you make an appointment? I would understand if she wasn't still with someone but she walked by me told the other people to go in!!! I WILL NEVER USE THAT BANK AGAIN!!!! Completely unacceptable.
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February 2024 by Sydney Webb
SLOWEST BANKERS EVER. Don’t come here if you don’t want to wait a minimum of 30 minutes to be helped. But not after they take your money for a deposit and make you sit there for 20 minutes and they walk off. Asked for my money back after ringing the call button 3 times she finally responded gave me the money back. Deposited my money in the atm out front.
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January 2024 by Trucksjose Jiménez
It is the third time I come and the girl at the cashier always treats me with indifference and is very annoying, I have never been able to solve my problem
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January 2024 by Malachi Walters
I was extremely impressed with the service at this branch. My usual branch is slower and the customer service is poor but I was very happy with the teller that helped me. I believe his name was Noah and he explained very thoroughly what process he was taking and all the procedures he needed to take. The line I waited in went very quickly and I would definitely recommend this branch as long as services and nice tellers stay the same.
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November 2023 by Diana Ramos
Yesterday, Friday,I went to this bank and explained to the person who helped me: I have two accounts,one is mine and the other my daughter's,please deposit this into my (say my name) account.Today Saturday,What is my surprise? The cashier deposited me into my daughter's account.
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October 2023 by Bella Rahn
My dad went to go to deposit my rent into my landlords account today, and unlike every other time that he has done it they would not allow him to, making it impossible for me to pay my rent on time today.
