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November 2023 by Owldoh h
Impossible to call in for any reason. Get booted to automated account system after a few minutes of being on hold for a teller. This has been a consistant problem at this location for years.
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June 2023 by Lauren Campbell
If I could give this branch ZERO stars, I would. They absolutely NEVER answer their phone. I had Baretta Oliver's direct number on the business card she gave to me. I have called her 3 times. I reached her voice mail and have left 3 messages for a call back. I called her on last Friday, this Tuesday and then finally on Wednesday. This is beyond unprofessional. What is wrong with employee's who feel that is okay to not return a call????? It is mind boggling to me. After calling the main number to their branch numerous times, the final time, allowing it to ring for a few minutes, it eventually went to the Wells Fargo 800 number where I spoke to someone (I had already spoken to them last week and they informed me that it would be best to contact the branch for the information I needed as they were unable to help me). The gentleman there tried to reach that branch to no avail. This is the epitome of unprofessionalism, especially getting an individual's voice mail (Ms. Oliver's) which she blatantly ignored, even after receiving THREE messages. Completely unacceptable.
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January 2023 by Julissa P.
I was welcomed right away. I forgot the guys name who helped me but he was amazing. I was in and out very quickly.
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December 2022 by shirley bakker
This branch does not answer their phone. I wrote a cheque to one of their customers for $3500 and he was paid just over $2500 . My account was debited the full amount of $3500. Need you to pay him the remainder. He has been in to your branch anumber of times but nobody will help him. You said it was canadian funds, but it was CLEARLY drawn on a US bank. Give me a way to get in touch with you.
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December 2022 by Marcos Bonilla
This branch needs to educate there personal on the correct procedures on cashing, depositing and/or deposit with cash back with checks. Not all checks are the same a COMCHECK is like a cashiers check or certificated check! It’s treated like CASH. Especially in a business account! If a teller can’t do there job right send them to McDonald’s to see if they can make a burger instead.
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November 2022 by Joe DeLong
Very disappointed in how my POA papers were taken care. Plus no one answers the phone at this bank. It must be tough being the branch manager and seeing so many negative reviews.
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November 2022 by pete townsend
Thieves!! Do not go here!! Highest interest rates! And the atm takes your money and they do not care! Worst service anywhere!
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October 2022 by Christina Perrea Marsh
I already bank there, so it's always a good experience...
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September 2022 by Aaron Gauvin
If you need to get ahold of anyone it's awfully difficult on top of that they only update payment information on your credit maybe twice a year. Any principal payments are best made at one of the banks locations just be ready to stand in a line dont bother trying to take care of business online.
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July 2022 by Mix Man
Will give you the run around and waste your time. Can’t believe this is how they treat their disabled veterans. The manager of the branch was just as useless as me waiting for an hour just to have my appointment canceled. Horrible banking experience in person and on the phone.
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June 2022 by Molley Murphy
Will not be recommending this bank to anyone ! Worst customer service I have ever had ! Waited over an 1h 10 minutes to not been seen! Poor team !
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June 2022 by Jordan A
Sold a vehicle and had a unique situation. I was treated with respect and fast service . Thank youMay 26th 2022 4pm
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February 2022 by Nathane Trimm
This bank has been an absolute nightmare over the last 2 years. I have 8 accounts and I’m slowly moving away, unfortunately I can’t get them out immediately because of the headaches it will cause. These banks don’t care about the small guys. That was clear when the PPP came out. There are some good people here individually but the banking experience is so horrid due to all the closures and Wells Fargo’s inability to understand that people want more than $11/hr to be overworked and treated poorly. Wells Fargo is a horrible organization. There are other banks out there who will treat you like a person and not cattle. That’s where I recommend you go.
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February 2022 by Janet Raleigh
Worse experience in my banking lifeCannot believe it takes 10 days to resolveAny issue No one really wants to serviceThe customers
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February 2022 by melonman Yang
What a waste of time. I had an appointment at 11 and waited for an hour and the people who came after me was served.
