-
April 2024 by dx d
It’s honestly a hit or miss with this place. I’ve been here when they are on top of things and I’ve been here when they aren’t. Lightening wins, get a free double stack. Buy a frost key tag for $1.99 (maybe 2.99) enjoy a little baby Frost throughout the year. That’s a bargain.
-
April 2024 by Tim Hughes
I got a single cheese burger and small fries right at beginning of lunch time.. fries were great.. I had 2 bites of burger before I realized it was "rare" . Obviously stopped eating burger and fries.. wasted $8.50
-
March 2024 by Kristina
Popular restaurant but fast service.Had the new street corn burger which was very good.
-
March 2024 by Lee Cohen
They get orders wrong and then huff at you about it. Opt for a friendly place instead.
-
March 2024 by Nathan Dawson
It's a Wendy's
-
November 2023 by Tony
I come here all the time and it’s one of the better fast food places in the area in terms of service and quality. Came here tonight and was given the wrong order, then blamed for it and disrespected, then got home to find exploded ketchup packets all over in my bag. Sad.
-
November 2023 by Heather D'Mont
Great staff and food. Madix was so polite and friendly. The chilli was on point as usual!
-
November 2023 by Mandy Dryburgh
Food was fresh and great service keep up the good work and Thanks for all you do!
-
November 2023 by Taeyang Lee
This particular Wendy's is well managed and clean.
-
November 2023 by Ryan Westwood
My wife and I stopped here this morning for 2 breakfast combos, 2 simple orders both with steak fries and cold brew coffee's. When I ordered at the drive thru, I asked for light ice and creamers and sweetener, and some mayo. We were the only car in the drive thru at 8am. I move up to the window after paying to pick up my order, a mere minute from when I ordered the food. They completely screwed up the order,. they gave us full ice, no creamers, no sweeteners and of course no mayo or ketchup. This is not the first time, we have had issues at this location but there was literally nobody there and they still messed it up. We went back around and said , we were missing the things we asked for and she said , No, I put them in the bag, you should look! She should've just said, sorry, here is some more, not say we are wrong.Another reviewer said there is a older woman there who appears to be the manager, who we can also agree is rude with an attitude. We the customer, is patronizing your restaurant and she really could care less. Fortunately, I personally know the regional manager and will bring this up to them soon. She needs to be dismissed from Wendy's as she is not someone who should be representing them. Unfortunately, customer service as a whole as been decimated in recent years, while these people think they should be paid twenty dollars and hour and more for performing less then adequate.
-
October 2023 by Brett Browning
This has to be one of the slowest Wendy's in Lakeland area. I understand they do a lot of business but the drive-thru line is ridiculously slow. For whatever reason the drive-thru line is slower when there's nobody insideI've sat through probably a good 20 minutes waiting while they're Lily gagging.Plus the accuracy of the orders is terrible no matter how many times you tell them specifically what you want or don't want Even though it's entered the way you want it on the app they still mess it up.They do not pay attention at all, One time my wife ask for no ice at the drive-thru not 2 minutes later they give us ice and the woman gives me an attitude saying that she didn't tell her no ice even though we have proven we didCustomer service here is very lackingIf you're in the area the Wendy's on 98 on innovation drive is much better and much friendlier
-
October 2023 by Daniel Trowell
Still the best grade beef for a fast-food chain EVER. I'll always be a supporter of Dave and his faithful crew. Delicious and always hot and just yummmmmm....
-
September 2023 by Christina Broerman
Very clean. The employees were very helpful and happy.
-
September 2023 by Laura Floyd
Ordered a salad at the drive through. Drove home, opened my salad, and there was a wet, clearly chewed and spit up piece of chicken right on top. I’m disgusted!! My husband and I were super nice and had our food quickly. We didn’t complain about anything (there was nothing to complain about, we had our food in like 2 min) and we were quiet and polite. I’ve been to this Wendy’s a hundred times and it was always awesome until this.
-
August 2023 by Meme Othman
The food is cold and the worker doesn’t wear gloves and net hair.
