Harveys Supermarket is a clean store with a little bit of everything. Many customers report positive experiences, finding the employees great, helpful, friendly, and doing their best, which gives a feeling of wholesomeness. The store is noted for having buy-one-get-one deals on certain types of food. However, several significant issues are consistently raised. Customers frequently report problems with customer service, describing some staff as rude and negligent, citing specific incidents with payments, point redemptions, and order cancellations. There is frustration with price gouging, with complaints that prices have risen sharply, making groceries less affordable. Practical problems include difficulty finding on-sale items, a lack of rain checks or substitutions for out-of-stock products, and being told to go to another store. The checkout process can be slow due to only having a few cashiers and no self-checkout. Additional problems involve cancelled online orders, payment processing errors, and complications with the store's app and reward points system. These recurring problems have led some customers to take their business elsewhere.
Always a problem finding on sale items. Had to have someone paged for help. Today they have no cubed steak (bogo), won't give a rain check, won't offer a different cut of meat. Just told me go to another store. So I will. Going to Walmart
May 2024
It is very clean and has a little bit of everything. No self cash out, so you do have to wait a little longer for they only had 2 cashiers, which they both seemed very friendly and smiles and doing their best, so they gave me a feeling of a wholesomeness of human beings still exist.
April 2024
Great local store. Love the BOGO they offer on many important items.
