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January 2024 by Alan G.
Don't buy propane here. They charge a flat fee per bottle. I have always paid per gallon of propane. If I have one empty bottle and want to top off my second bottle why do I want to pay a flat fee.
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October 2023 by Latane Gardner
Love crowder. Exceptional customer service, 99.9 percent of the time they have what I'm looking for especially when it's something out of the ordinary! Comparable pricing!
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September 2023 by OND 13
Stopped in to buy a cooler and wound up looking at all the interesting stuff they had. The staff was over the top friendly. Great store!
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September 2023 by Jerry Garavel
Great store. Excellent inventory and even better service.
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August 2023 by George Terry
This business doesn't fill the 20 pound bottles of propane to the full capacity. They charge everyone $23 for a full bottle and it's not actually full. The 20 pound bottles should weigh in close to 40 lbs when full. I was shorted approximately 3 lbs of LP. See attachment. Those tanks have a float valve that shuts off the flow when the tanks reach their capacity automatically. Those tanks hold 4.7 gallons of LP. They fill the tanks by weight with their scale and is set for 3 pounds less. This is unacceptable. It's a big ripoff.Update: well I needed propane again only because this place is the only establishment around this area that has the filling station. The man that filled my tank stated to me that it weighed 41 lbs. I said really? He said yes sir. When I picked it up, it didn’t feel like 41 lbs. When I arrived home, I weighed it on my accurate WW digital scale. It weighed in at 36.5 lbs. see attachment. I’m going to look into purchasing a NAT gas grill. I’m tired of dealing with these people. It’s a big rip-off. They should charge by the gallon or until the float valve kicks in inside the tank itself. They monopolize the situation and they’re getting away with it.
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August 2023 by Mark Geis
Great alternative to the huge and sterile big box stores. Friendly and knowledgable staff with a great selection of the basics and specialty items as well.
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August 2023 by Craig Hancock
Worst customer service ever. Just told me they couldn’t fill or exchange my gas tank due to weather. I go outside and sit in my truck to wait for it to pass and guy comes out to fill two tanks. I ask if they are filling tanks as I have been waiting. He said no…these are the last two. Amazing so you couldn’t fill my tank but you could fill two other people’s that asked after me. Just lost a customer for life. That is a horrible business model. Pick and choose who you want to help.
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August 2023 by Anne Whittemore
Always a pleasure to shop at Ace..I love the help and customer care you receive..great gift shop..I bought some Inis perfume.. grill prices seem high but they deliver and service them.
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July 2023 by Chuck
Lots of helpful staff. Bought a Weber Summit Kamado grill. Was assembled and delivered free of charge.
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June 2023 by TMH
They have a ton if stuff here. Great service but ya pay for service at tge register. Which is worth it to me
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June 2023 by James Grace
Great staff they always help me find what I need even if it is just sum T bolts & screws. I find it is a bit pricier than Walmart or HomeDepot but the service is better and less lines
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June 2023 by Alex Gutowski
You can't go wrong! It's not a big box store! They actually care about their customers! They have everything that you can get at the same d*** big box store.
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May 2023 by Allison R.
Don T. Was a huge help with my key fob battery replacement. Great store and such friendly staff.
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May 2023 by Mike Cogswell
I recently went to Ace to purchase paint for bathroom cabinets. Thanks to the expertise and recommendations of Luanne in the paint department I purchased the paint, primer and correct brush and rollers for the project. The results are excellent! Thank you!
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April 2023 by Humberto Humberto
Went to exchange a tumbler that i bought for my pregnant wife a couple of weeks ago. I was actually going to exchange it for one more expensive. Cashier yold me without the actual paper that came with the mug i cant return it. Ask for a manager, he abrasively came and did not hear a thing i gotta say and spoke past me and told me the associate was tight and I have a complaint to call Yeti corporate or my pregnant wife could just deal with it. I got upset and left the store and for no reason he told me to not ever come back to his store like he was the owner followed me to the front and took a picture of me in front of my family. As a manager I pride myself in taking carr of the customer, takes less time than proving the customer is wrong and assisting with arrogance. I looked up return exchange policy and is 30 days, if there are any specifics please let the customer know before buying. Also the manager was horrible at de escalating a situation and his attitude is not the one of a leader that leads by example.
