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March 2024 by Denise “Neecie” Whitty
They take care of my pool weeklyI highly recommend them for upper pool cleaningService: Swimming pool salt system repair
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November 2023 by Tony Gotlieb
Ocean Blue is dependable. Professional, and competent. These qualities are descriptive of our pool technician, Charles, who is solely responsible for retaining our business subsequent to the sale of Ocean Blue to its new corporate ownership. We continue to be disappointed with the fact that Ocean Blue will no longer service our Pentaire Gas Pool Heater, which was originally installed by Ocean Blue. Thus NOT the “full service pool company” that we originally contracted with. Reason being…….they no longer hold the required licensure to service gas heated pools!We do want to continue to compliment our pool technician, Charles; pleasant, consistent, extremely competent and dependable.Services: Filter cleaning
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November 2023 by Patricia Diggs
Our pool has never looked better thanks to Jimmy! We are delighted that we switched to Ocean Blue. Excellent service.Services: Filter cleaning
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November 2023 by Ron Pisani
Our new pool rep, Nick, is very thorough and hevgave me some helpful advice.Service: Filter cleaning
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October 2023 by Laurie H.
Wonderful pool service and if they see any problems with our equipment they can send out a technician to see what might need repaired or replaced. The owner is friendly and hands on approach to his business. He responds to our inquiries or questions in a timely manner. The pool technicians answer all my probably silly questions on how to maintain the pool and the equipment as this is our first time owning a pool and spa. We are very happy with Ocean Blue and recommend them often to our friends.
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September 2023 by Peggy Burrows
Wanted cost estimate on adding remote monitoring/control capability to our Pentair pool equipment via equipment additions and phone app, plus confirmation of suspected faulty pool temp sensor and cost estimate to replace it. Ocean Blue store is very conveniently located (3 mi away) and they are a Pentair dealer. Visited office, requested visit to assess our situation and obtain estimate(s) for the add-on equipment installation and temp sensor replacement if confirmed. Surprise #1: $175 charge up front to visit our house, which seems a bit high, close proximity or not. Surprise #2: my scheduled home visit "between 8 AM-Noon" came and went with no one seen, no doorbell ring, so at 12:30 PM I call office, asking what's up. I was told the field technician visited our house, with no arrival announcement given so that I could speak with him while there (for surely less than 5-10 minutes) to ask questions, etc. Like with any service vendor, I thought I'd get the opportunity to speak with the technician while on site, but his stealth visit didn't include this, not even for $175. Surprise #3: there was a mixup in understanding what I wanted done per my instructions on the pre-visit questionnaire I filled out at the office, something that of course would have been instantly clarified had the technician met with me during his visit. The office person said she would have the technician return to our house at the end of the day, which was thoughtful, but after waiting at home over 4 hours earlier we had plans for the rest of the day, so this wasn't an option. A phone call from technician to us was suggested, and we said OK. After explaining what I wanted to the courteous office person, she relayed this conversation to the technician, who then said a return visit was unnecessary, he/they had the info needed to create a quote for us, which is due sometime today.
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September 2023 by ersen irsel
Worst company ever , so many times they didn’t not show up at my house pretend like they did and i have security cameras around the house i have all the proofs! I have seen their other reviews they do that to other people too without showing up pretending like they show up !Today again i am at home received email from them that the pool guy came to my houses checked the chemicals add chemicals clean the pool and it’s a Huge Lie !!! No one ever came I called them to ask what’s going on she called me back in 5 min technician on his way to you i said so apparently he didn’t showed up here again and sent me an email like he was here it’s a Scamming coustemer ! She didn’t even apologize or could answer or explain to me what is going on. I told her this is not a first time it’s constantly happening without showing up doing what they supposed to do they make me pay for nothing then asks me why you having us !! She was right i should’ve not given more chance to them , I just Fired them . i got enough ripped of by them ! Stay away save your money and nerves!
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May 2023 by Charles Lueck
Eric does a fantastic job each week to keep our pool clean and clear. He is friendly, but professional and we are very happy he maintains our pool.Services: Netting
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May 2023 by David Price
Been with them for 13 years or so, even through the sale of the business a time two. They have been a very good company to service my pool weekly. They listen to their customers needs and if the needs are reasonable, they absolutely will work with you.Services: Swimming pool filter repair
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May 2023 by Dan Dieck
Terrific team of people. Technician who handles our pool maintenance (Eric) is knowledgeable and conscientious. Met with his supervisor as well and we are off to a terrific start.Services: Wall brushing
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May 2023 by Terry Morgan
I've liked working with Ocean Blue. They aren't cheap and they're not perfect, but they are responsive and caring when I ask for help or raise concerns. They take care of me in the end and usually very quickly!Services: Swimming pool salt system repair
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May 2023 by Dennis Wheeler
Jake is very knowledgeable and takes care of our concerns usually before we have to ask. He does a great job!Services: Filter cleaning
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April 2023 by Sean Vallieu
Excellent weekly care by Josh. We have an automated pool vacuum and surface skimmer, so the pool maintenance is usually just checking and balancing chemicals, plus a light scrubbing and netting anything the floating skimmer didn’t already grab.Services: Netting
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April 2023 by Dana Fortinberry
Ocean Blue Pools is always accessible and responsive to our needs. Our technician Jake does a thorough job and is great at communication. I trust our pool to OBP and feel comfortable when we’re out of town.Services: General repairs
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March 2023 by Mark Kalber
Routine weekly maintenance was performed without problems. Jimmy is excellent and friendly. Have not needed repairs since new owners took over.Services: Wall brushing