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March 2024 by DJ Hager
Very helpful vs a lot of the other locations! Hooked me up with discounts on my upgrade from the garbage phone I was sold 4 months ago!
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March 2024 by Nicolas Alvarado
Jeff was the epitome of great customer service! Very patient, polite, and knowledgeable. Highly recommend.
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February 2024 by Rod Anderson
Could not have had a better experience. Michael H. was extremely knowledgeable, patient and helpful!
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February 2024 by Patricia Cook
Great Salesman Jeff, great information to us, great recommendations. Thanks,We are a repeat customer to him. ?
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February 2024 by Edward Gilbert
Michael is unbelievable Smart
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February 2024 by George Dunn
Awesome. Great people to work with. Michelle
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February 2024 by Jim Johnson
The absolute WORST customer service!I have used this Verizon since we moved to LWR 4-years ago, and I have used every once of patience to purchase new phones and fix issues with billing.But today I have reached a point were I have to tell everyone to NOT make the same mistake I made when I moved to LWR.DO NOT use this Verizon, DO NOT rely on them to do a single thing to make it worth all the money you will spend on services they will not deliver and will simply tell you to call the main Verizon customer service desk where you will wait on hold 30-90 minutes.They will spend more time telling you what they cannot do rather then simply doing some service work.
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January 2024 by A D
Employee was not up front about fees and very vague about plans available
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January 2024 by Caleb Esler
Michelle is awesome - quick, knowledgeable, and friendly. I'll be back.
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December 2023 by Joan Dorazio
Education on How to use phone!
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December 2023 by Isabella Warmbier
Had a great and easy time! Mike was very welcoming and made the process easy and efficient. Would highly recommend going to the Verizon store on 70 in Lakewood Ranch for any need!
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December 2023 by Michael DeCrescenzo
My wife and I visited this Verizon store to upgrade my Samsung phone. The representative Michelle assisted us in the Verizon upgrade process which offered me a high value trade in allowance on a new device. She offered us great tech knowledge and a high level of customer service. Spent the time to transfer the existing data on my old phone to my new one as well. In a good conversation with her (not a hard sell) she pointed out that Verizon offered a upgrade offer for my wife's old iPhone and ordered her a new iPhone 15 Pro with a no charge for that upgrade. I am enjoying new Samsung and we are looking forward getting my wife's phone shortly. Shopping at this store was a pleasant experience, which is rare these days! Thanks folks at Verizon [Victra] store State Road 70!
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November 2023 by Melanie Michael
Best experience ever. Roman was courteous and efficient. He is clearly an expert and walked us through the whole process. He also gave us options for selecting the best accessories for our new phones. He explained everything. Great representative of your company.
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November 2023 by Chris Goettel
The service I received here from Mike and Michelle was great! They treated me as a priority and everything I needed was taken care of right away. Very informative, professional and even helped me save some money. I won’t be going anywhere else!
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November 2023 by Lisa Poulin
I was pleased to walk into the store and find a very knowledgeable person who has consistently solved my iPhone problems. He was also able to multitask so I did not have to wait long.
