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December 2023 by Matthew Coffee
Poorly run branch!! Branch manager lied to about funds of mine being released and now I’m gonna have payments reversed with fees.
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September 2023 by Matthew Stern
After banking at the same bank for 30 years i decided to try Achieva. Jeff at this branch has gone so far out of his way to help me i feel like a millionaire Rockstar they just give such unbelievable attention. I never thought id leave my other bank and now i have found a great place. Everyone else in the branch is super helpful. Before you do any financial stuff check out Achieva
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August 2023 by Robert McElhose
Read the fine print! They take a service fee for no activity if you don't make a transaction every year. 10 dollars a month. My account started with 255.00 dollars and ended up with 39.00 dollars because I didn't read the fine print. Be careful
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April 2023 by Sarah Burch
Always very friendly and takes care of me in a timely manner. Have never had any problems. They treat me more like family than a customer.
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May 2022 by Curtis Newson
I went to ask a few questions about a loan for my near future and they were the MOST helpful. Very knowledgeable. Very nice and friendly. When I am ready, I will absolutely return. Thank you Achieva!
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July 2021 by Taylor Dayne
Tried to resolve an issue of being locked out of my online account. I was told that I would get a call back in 24 to 48 hours from representative. ..... however I could go to local branch the next morning........ complete breakdown of customer service and clearly the representative did not care about taking care of my problem.Terrible terrible terrible service after hours!!!
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December 2020 by Jeremy
Is someone who works for a company supposed to know how to answer a question? Literally had to walk out because the person I was talking to was either pretending to use a computer for the first time or outright didn’t want to answer a question honestly.
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November 2020 by Valerie Rudmin
This has to be the worst on line banking, their site is horrible!!!
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November 2020 by Nikki B
All the negative reviews seem like people that don't know how to manage their money, or dont UNDERSTAND debits and credits, or buy a vehicle they can actually afford.This credit union is nice and professional.Any issue they take care of it and are always courteous. Bibi is an asset.
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November 2019 by My friend Bo
Charged 2100.00 in over draft fees this year.I never opted in for over draft protection and deceiving wording they use for overdraft fee.Watch out for privilege payment or courtesy payment debit. They charge you for it when your bank is in the positive so it looks like it’s a normal charge. I can understand it would be easy to catch if you use your card once a week but if you have multiple transactions it will slip right by. There is a group on Facebook called members against Achieva credit union.Please sign up if you where opted into over draft protection and did not sign up for it or if you where charged. Banks have paid out millions and millions of dollars for deceiving their members in over draft fees. Let’s work together to get our hard earned money back.
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November 2019 by Jeremiah Lavine
Charged 2100.00 in over draft fees this year.
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October 2019 by larry riddle
Eileen on the phones has horrible customer service. Take your business elsewhere...
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October 2019 by BigTime Diesel!
This bank and all other achieva credit unions are thieves!!! Says that a deposit is posted then charges you an overdraft fee of $34 when their website shows a deposit was made before you used your card. Then when you call them they say well it’s actually not available even tho it says it is. This family is out $70! Don’t let it happen to you!!!!
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April 2019 by Cavan 47
Spent half an hour just trying to order cheques
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August 2018 by shane kelley
Will not notarize documents for its members. Every other location I've been to has notarized for me no problem. No explanation was given.
