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February 2024 by Jay Saurav Chandra
Nice doctor and management
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January 2024 by Heather Rulison
Dr. Mahlman and her staff exhibited incredible care on a very difficult day saying goodbye to our dog, Coconut. They put our family at ease and showed compassion for us and our sweet boy. Our family is grateful for their expertise and kindness.
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January 2024 by Ares Contreras
Lost my dogs ear medication that the Vet at LOL animal hospital had prescribed. . It’s an ointment, that I only had used a few times and he got better right away. They had prescribed one for my dog for the last 6 years on my yearly visit. So now my dog is in pain with the recurring ear infection. We were at the office 6 months ago but as I mentioned I misplaced it and could not find it. When I called them for a refill and explained I misplaced it. They said you need to bring in to do tests on him. I had spoken to the vet there before and explained we live on a farm. My dog is always jumping into the lake and gets these infections (swimmers ear) a few times a year. Why can’t they just simply refill the ointment I lost? Because they want me to spend more $$$. They really do not care about your pet . Its all about how much they can drain out of you $$$. When the receptionist said the VET will NOT refill the ointment unless you bring him in. I mentioned to her that Christmas had just passed and also the beginning of the month. That I could not afford to bring him in to do a test, that I know once I give him the ointment he is literally better a few hours later. I also mentioned my dog is in pain please help! There answer was an outright, NO we can’t help unless you bring him in. By golly it’s an ointment! It’s obvious that there intention is to make as much money as they can. When I said I would write a negative review on them. She said we do not care. Funny that’s exactly how they feel about your pet. Zero compassion! Shame on you! I Will never go back there again!
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January 2024 by Isabella Santana
I'd genuinely give 0 stars if I could. They will lie to your face about your animals health condition and send you home with false hope. I’ve read multiple other reviews besides myself that have had the same issue where they expressed a specific concern about their pets and this hospital has ignored their concerns and sent them home with sick struggling pets that they’ve also had to eventually euthanize after being told their animals were fine. I brought in a cat after finding him struggling outside, i noticed some blood by his bed and immediately took him the next morning on friday to get him checked out. The vet brought him back and checked him out and told me NOTHING was wrong, and that he was just stressed. I talked with her for a minute about my concerns with him and she dismissed all of them telling me "he just needs love". I was then told if I wanted to do blood work on him that on tuesdays and thursdays they work on "outsiders" who aren't residents. I also would like to add that she gave him back to me covered in piss, i knew he peed in his carrier but i assumed she would've wiped him down at least so he could be comfortable but she didn't, even the treats i previously put i the carrier before taking him were still in the carrier covered in piss. I called today tuesday morning after waiting for 4 days to bring him in, and I was told they only work on animals that came from their clinic. I told her that I was informed differently and that my cat was peeing blood at this point and she told me there was nothing they could do. I explained to her again that my cat was in a lot of pain and that he needed help and that I'd been specifically waiting for them as their vet told me, she then proceeded to dismiss me and hang up the call. I went to petco because he was obviously not doing well and they told me that he had cancer and a huge mass has developed in his blatter, she immediately knew something was wrong and was surprised I waited so long to bring him in. I unfortunately had to put my boy down today as he was suffering so bad they told me it was the best thing for him, my poor baby suffered for 4 days because this animal hospital told me he was COMPLETELY FINE AND JUST NEEDED LOVE. These people have no respect for your animal and will send you home with false hope. Their staff doesn't even know what they are talking about or what their protocols are, and the receptionist couldn't care less about how oblivious their vets are. Don't bring your pet here if you care about them horrible service.
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December 2023 by Cheryl Fellows
We took our 4 year old goldendoodle there for a mass on his toe.vet suggested surgery but we would have to amputate his toe.so we did the surgery. They told us to take the bandage off in 2 days. Started taking off the bandage did not look good. Called the vet they were closed never told us that they were going to be closed! Had to go the the emergency vet.He had to have anthor surgery. Because the wound was open bone was sticking out all infected. Had to have bandage change every 2 days! On antibiotics for 2 weeks! Come to find out this tumor would have gone away on its own! My dog is still healing its 4 weeks! These people don't care about your dogs! They are only in it for the money! They charged us more than what we were quoted! We are up to $5100.00 for a toe amputation! This has been a nightmare!
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November 2023 by Zachary “Zack” Lemke
Absolutely an awful place to go. I have never been so disrespected in my entire LIFE.I cannot believe how they treated my friends dog. This is NOT a good place to bring your animals. They made his dog suffer for over a month.Also they are extremely dishonest and will lie to make some extra cash. Your best bet is to go anywhere but here. Please share this along because my good people, I do not want you to get scammed and abused.Thank you fellow animal lovers, Zack
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November 2023 by Valerie Day
Terrible service all to make extra money. A good friend and family had to watch their dog deteriorate because the vet didn't want to tell them the truth and only to keep coming in so they could charge more money. Shameful!! Don't go here.
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November 2023 by Harlequin
Friends took their loving loyal dog here when he was sick and this vet knowingly gave them false hope that he would be okay and lots of medication I've several weeks. He wasn't, they're heartbroken and the vet should not have let the dog or family suffer while he slowly wasted away. There are plenty of compassionate vets out there that wouldn't let your pet suffer. I wouldn't recommend this place.
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November 2023 by Leesa Fryer
We took our dog in for vomiting. Did blood panel. They said kidney values were high. Started him on a kidney diet food and subq fluids. We were given hope that all would get better. For three weeks we watched our dog suffer. He wouldn't eat, but were encouraged to continue with Subq fluids. His symptoms progressed and we continued to do what the vet suggested. Finally, we sought a second opinion. After reviewing the original blood panel, the second vet shared that there was no way he would recover. We were given false hope so they could continue to charge us for services. If we were told the truth about the high blood panels then we would have chosen to spare our sweet boy the pain and put him to rest sooner.We spoke with the vet about this after putting him to rest and she said, "I was trying to give you more time with him."It wasn't her choice to make. We were not given the whole truth of his condition. We watched him suffer while thinking he would get better because of her.I hope this post will help other families in the future when dealing with this situation and vet.
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November 2023 by Robert Fryer
we took our dog into this facility 10-6-23 because he was vomiting. They ran blood work and said his kidney values were elevated(their words), recommended RX's, special diet RX food and RX SubQ under skin fluids. Never mentioned that his other results were also out of line and extremely high. Never told us the possibilities of the dog dying. Told us they could help. We had him back to them 5 times in 3 weeks. and no one mentioned any thing other than more RX's and more fluids. Not even after being informed of black runny stool. All they did was offer more scripts. Black runny stool indicates blood in the stool. On 11-2-23 we sought a second opinion using only the Land O Lakes blood work and of course brought the dog, who was now a 20lb dog down to 9.8lbs. We were informed immediately the dog was never doing to recover from this kidney issue and there was nothing that could be done. We put him down 11-2-23. Land O Lakes Animal Hospital veterinarian office gave us false hope and MADE us watch our dog slowly waste away to death. . I wouldn't ever recommend them or allow them to have access to any pet ever again.
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October 2023 by Pablo Del Valle
Land O Lakes Animal Hospital is great. They have great staff. The animals are well treated. They have great pricing and many forms of payment are accepted. They are an integral part of taking care of our precious baby. I’m
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September 2023 by mitt romney
This is ridiculous, I have been coming here for almost 2 years. They are getting more and more expensive. They charge me $166.50 just to get my dog an allergy injection because they hadn’t seen my dog for a little while and want to charge an exam fee?! For what just to walk in to look at my dog. I was done in 15 mins. It’s a rip off to make more money I will go to a humane society from now on at least they use the money to help other animals and is cheaper. Very disappointed.
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August 2023 by J
We had a wonderful experience here with Dr. Highbrown. My labrador needed ear medication, and our previous vet could not get us in. Land o lakes animal hospital had an opening and got us in the same day. This will be our veterinarian office from here out.
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July 2023 by Jim Schmoke
Awesome Doctors and all employees. Definitely recommend!!
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June 2023 by Grace Niggebrugge
Land O’ Lakes Animal Hospital has been our veterinarian for more than 12 years. We love the entire staff and their kind, compassionate way of caring for our furry family members. Anytime we call the office, someone is always ready to help. We also use their boarding facilities every time we travel. We highly recommend this business! WE LOVE OUR VET!!
