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December 2023 by Mary OBerry
My dryer stopped working this weekend. I went to McFarlane this morning and he set me up with a newer model used dryer for under 200. He also gave me a discount for my husband being retired military. I've had phenomenal experience with McFarlane
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November 2023 by Shai E
I can recommend some books on proper customer service, how to answer the phone and treat customers with respect. Many fake reviews. I will notify LG to take them off the list of authorized repair centers, they don't deserve that title.
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September 2023 by Bryan Cox
They have a wide variety of appliances both new and used. Great prices and service. Go see Abe now for all your appliance needs.
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September 2023 by Joe Vick
Got good service on time very polite young man who repaired our dishwasher
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September 2023 by Robert Andrews
Absolutely the best service you could get! Always on time and professional!
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August 2023 by Jim McKinney
Although the tech has to come back to put the washer back together properly, he did so and everything is working great.
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August 2023 by DrawingsOn YouTube
I recently bought a washer from them and they sold us a bad one so they replaced it with another bad one. They are trying to order-a part and it’s been 2 weeks I’ve been waiting on an update. No word from then at all! And they call u when they are 20 min out and expect u to be home as if I don’t have a job! SMH I will NEVER buy from them again! And they are rude. No business like attitude at all.
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June 2023 by Verlorenes EineZwanzig
Horrible service. LG directed us to them for service after going through an entire diagnostics process only to have some guy at their establishment argue the fact that the part is covered. LG covered the part and directed me to them as the technician only for this guy to argue about the receipt....LG already agreed to parts being covered all I required was the technician to install the part covered by LG. Needless to say we took our business elsewhere.
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April 2023 by David Lee
Washer would not start, had a bad start capacitor, the gentleman troubleshot the unit as bad. He had another unit available, I bought and installed it, operation checked great. Awesome place to do business. Machine is working like new. 5 stars
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April 2023 by Bryan Morales
Unfortunately the customer service was terrible! They over talk you, do not let you finish your concerns of the appliance malfunction. Please read the reviews before choosing a company since people took the time to write the review.
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March 2023 by Karen
I would give McFarlane's zero stars if I could. I paid over $300 to have my dishwasher fixed. Two months later the dishwasher was moving around and unbalanced. When I looked further, the dishwasher was not properly secured to the cabinet with screws, the feet were unbalanced, the bottom plate was not secured, and the insulation that should have been on the top was shoved under the appliance. When I called to have someone come out to properly install the dishwasher, I was told that I had to pay a service call. When I refused, I was yelled at and told dishwashers always come loose. I would NEVER recommend this company.
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February 2023 by K C
I would give McFarlane's zero stars if I could. I paid over $300 to have my dishwasher fixed. Two months later the dishwasher was moving around and unbalanced. When I looked further, the dishwasher was not properly secured to the cabinet with screws, the feet were unbalanced, the bottom plate was not secured, and the insulation that should have been on the top was shoved under the appliance. When I called to have someone come out to properly install the dishwasher, I was told that I had to pay a service call. When I refused, I was yelled at and told dishwashers always come loose. I would NEVER recommend this company.
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February 2023 by Joe Greco
Very helpful older gentleman. Helped me and my father find grates for our oven. Would recommend to anyone with appliance needs!
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January 2023 by Rodney Hayes
My second time walking into this place of nuisance. No warm welcome, over talks you. He told me he knew what I was going to say before I could say it. Wouldn't not allow me to explain my situation.The first time I left, I went Best Buy and purchased.I figured I'd help the local business. To either do service or purchase .35 years of choosing who to be nice and respect as customer opportunity. Seems to be mode of operations here. Shopper beware. I'm not going back
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January 2023 by Thomas Hayes
If this appliance center is the standard for Land O lakes. The bar is set super low. This place of business is a front. Customer service is horrible. The positive reviews have to be paid sponsors.
