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April 2023 by Matthew Stern
Ive been with Region's for 27 years (AmSouth previously) ive remainded a loyal customer at a different branch until recently when all my contacts moved on. Kendra at this location is a rising star at Region's if you have questions, go see her. Having a relationship with your local branch is so important and she's so willing to go above and beyond.
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February 2023 by RMS
Traveled 30 minutes to this branch knowing that they were knowledgeable enough to answer my questions. Since the moment I walked through the lobby they made me feel comfortable. I wanted a face to face connection with a real person (no more phone calls or emails). Mrs. Kendra was kind and patient. She explained different options and answered my financial questions. Thanks Mrs. Kendra and the branch staff for making me feel like a valued customer again. Friendly and professional.
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February 2023 by IB Hill
Professional staff make you feel important ready to help
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June 2022 by Tyler McCall
Horrible customer service and their ATM is a theif! After the atm takes your money, they don't care, you'll get your money in 3-5 days, they do NOT CARE!'Jennofer Capo was horrible. Terrible customer service. when I mentioned I needed the money for Christmas, she said nothing at all. Garbage customer service. Is leave 0 starx of possible. Merry Christmas.Update, staff is much better, but the ATM will miscount your money, even now, year or so later. I’ve told them many times about the issue, but I guess it’s up to the atm service company. And apparently this one sucks. Take your cash inside
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March 2022 by Shinobi Poli
Kendra Dock was above and beyond inconsiderate, combative, condescending, and unprofessional.She spoke down to me, and my mother who was assisting me with rent payments.Kendra acted inconvenienced by any request.She also made a point to intentionally respond to anything we requested with passive aggression.Please re-train this manager in client engagement and retention, because as my first experience with this bank I will not be back.
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January 2022 by Claire Adelman
Jacqueline is always friendly and professional. All of the staff is welcoming and happy to help. I really Appreciate the awesome service!
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January 2022 by Jess Victor
I have a business account over 15 years and always has been treated nice in all the branches but the manager on this branch made me feel so embarrassed to draw money out of my own accounts and verified and from everybody she printed checks that I had in my accounts in the money was there so I don’t recommend this branch the managers very mean and disrespectful
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April 2021 by Lauren Baggio
What happened to the employees who were working here pre covid ?! I will be taking my money out of this bank, very soon. Each time I get a cashier's check, it takes 20 minutes and I'm always the last to be helped after 6 other cars. I will be taking my yard earned money elsewhere very shortly.
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December 2020 by Aloha Transport LLC
Horrible customer service and their ATM is a their! After the atm takes your money, they don't care, you'll get your money in 3-5 days, they do NOT CARE!'Jennofer Capo was horrible. Terrible customer service. when I mentioned I needed the money for Christmas, she said nothing at all. Garbage customer service. Is leave 0 starx of possible. Merry Christmas.
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December 2020 by Larry Rivera
9:05 AM on monday 12/7/20 and bank isn't even close to opening
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November 2020 by Demian Heftel
They are always very accommodating and helpful at this branch.
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September 2020 by Robert Samson
Absolutely the worst experience at a regions Bank. Went to deposit my check in my account and asked them if they would make the funds available so I could pay my rent. This was my paycheck that I deposit every week and at any other regions bank it was never a problem but for some reason they refused to make my funds available like every other regions bank has done. This is horrible customer service. And not to say the other woman that was in there was very nasty with me. AWFUL AWFUL AWFUL. WHEN I told them that I was going to leave a review on Google they both said they didn't care and I could go to a different bank
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April 2020 by Tammil Kimbrell
The only bank in Florida that's not open at all. You can't even go through the drive thru. How inconenient can you be!!! Can't even go to your bank and get money because the ATM is out of order as well. Nice Regions Great Way to be there for your customer's and the staff can be rude
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April 2020 by linda evans
Everyone is so friendly and helpful! I would suggest this bank to anyone!!!
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March 2020 by HUNTER GARRRTT PENNIE
Samantha Chavez was absolutely overwhelming rude. I love regions but will no longer be visiting this location.
