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April 2024 by Katina Statzer
I came through to look at unit sizes, and Frances was beyond helpful. Even though I elected not to use your facility for storage, I would still recommend this location. I appreciated her great customer service, and that she remained pleasant after my decision of not to use your location. I was also impressed with the cleanliness.
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April 2024 by Dylan Bright
On site customer service is very good. Del helped me get the best deal when I recently downsized to a smaller unit. I would give onsite service 5 stars, and I recommend working with the staff at the location over the central corporate customer service call center. Rent increases at this property have been aggressive over the years. If you are a long term customer, I recommend revaluating every year or so to find the best deal. The 4 star rating reflects this effective punishment for loyalty whereby you must be your own active advocate to keep rents reasonable.
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April 2024 by Nicolás Goméz Rodriguéz
Very good service from Elliot, everything very organized and good customer help
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April 2024 by T&S Webley
Frances and Elliot were excellent problem solvers and helped resolved a matter I had. I was able to walk out with a smile. Thank you for caring about people.I will recommend as a matter of constructive feedback the District Manager should send better email communications when changes are being done.Thank you
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April 2024 by Carter Jamison
Elliot and the team at this location are wonderful. During my sign up process, everyone provided the perfect customer experience. They were fun and easy to speak with, while also being efficient and knowledgeable during my onboarding process.
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April 2024 by Brent Kilbourne
Great service and communication with Elliot and Frances!!
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March 2024 by Steven Gay
Dell is awsome store is very clea
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March 2024 by April Frazier
Was recommended to this place. And so happy I was!!! This place is nice and clean.. The lady Francis at the front desk is so nice and welcoming ! I will be recommending this place to all my family and friends.
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March 2024 by Cynthia Gonzalez
I have to say I’ve been renting in Carrollwood for over 2 years. Angie has been absolutely amazing ?! Never too busy to help. She knew my unit and called me to let me know I left it unlocked! That’s customer service! Thank you again a big hug your way Angie !
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February 2024 by Todd Wall
The facility is very secure and well-maintained. They are very easy to work with.
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February 2024 by juan nunez
Great customer service, Miss Belinda was able service me through my rental. Very professional at her job. Knows how to deal with customers that are having bad day. Would recommend this public storage to my friends and family. Thank you very much best regards.
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January 2024 by Agnes Tanon
Ms. Francis is amazing. She has this place ready you! Her friendliness vibes and her personality makes this place special. The storage unit complex is clean, plenty of available flat beds and units are secure. Ms. Frances assisted me in many ways and went out of her way to make sure that I understood everything. You will not go wrong renting a unit space here. I would give 10 stars if I could! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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January 2024 by Nonna Love
Was referred from a friend, so me and my husband stopped by the office and that's where we met Frances. What a great gal. It was such a pleasure getting to know her and wow the place smelt and looked fantastic. We decided to store. No doubt we made the right decision. Thanks Frances
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January 2024 by Tobiloba Olusanya
We have brand new photos are coming
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November 2023 by H. M.
Teresa has made the transition to Public Storage so easy! She explained all of the new policies with detail. I feel a lot better knowing my belongings are in good hands! Thanks, Teresa!
