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April 2024 by Holly G.
I have recently started going back to this Costco after moving closer to this one. I don't remember it being so insanely busy every single day of the week. And it's ALLL old people, like snowbirds. Super frustrating because they are all so incredibly rude. One guy with his wife almost plowed over my toddler and I with his electric scooter. When I said, hey maybe watch out for the baby, I heard his wife say, what a snide remark. That same visit, I moved quickly past an old woman and she had this overly dramatic physical reaction as if I had almost knocked her over, despite there being several feet between us (eye roll emoji here). I just don't get all these angry seniors. Angry, entitled and rude. This Costco is like the epicenter for it. I find myself being extra kind to all the employees just to make up for all the difficult customers they must deal with. The employees are typically very friendly, never an issue there. And the self checkout always moves pretty well. My only other issue here is that whenever I find a product that I love, the next time I return it is gone. Their stock levels of stuff seem to not be very consistent. Butttt.... It is what it is. Just be super careful in the parking lot.
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February 2024 by John Gomez
Horrible service. My daughter went to service her tire on a Tuesday night. (01-09-24) Tire went flat and Costco was the closest tire place open late. They close at 8:30. My daughter got there around 8 o’clock which I understand it’s pretty late but she had no choice as she was unable use her spare because it was also flat. Her car has aftermarket wheels, in the center of the wheel hub, there’s a ring that should’ve been removed and it was not. The technician installed a spare on top of the plastic ring separating it half an inch from the hub. At that moment, he should’ve noticed that the spare was not fitting right but didn’t care and still installed it that way, which is really dangerous because the wheel was not installed properly. It was installed in an angle, causing two of the Lugnuts to break and car to shake horribly which could’ve caused a terrible accident for my daughter. This location demonstrated lack of care with customers or their reputation. I am pretty certain he was upset because it was late and he wanted to leave . Really disappointed with Costco did not think that they will be so negligent.I will not renew my membership. This is not even mentioning how unprofessional the technician was being towards my daughter stating all she knew how to do was drive and put gas in the car.
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December 2023 by Claudia Hernandez
The people who work there have no patience with customers.
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November 2023 by LHF P
Appointments only now but staff is great at working people in. They installed my new tires in an hour
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November 2023 by Konstantin Janashvili
These guys took my car for a joyride and messed up 2 wheels to the point where the car is undriveable. This location won’t be open much longer
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October 2023 by Craig Briones
Appointments don't mean much.I had a 6pm appointment and they didn't even take the car until close to 7pm
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September 2023 by Carlos Aguilar
Great service! guys at lantana location are top notch . Thanks for finding that leak ?
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July 2023 by Lynda Tatara
The service here is great! They had to order my size tires, came in early and called to tell me. Already made appt & decided to keep that timing. Counter people knowledgeable and pleasant. I had decided to keep 1 of my tires as a full size spare. When car done they called me. When opened back of car there was my extra tire in a bag! As for price I found it was similar to others. However, big difference in thred longevity, warranty, road service. Check around and you will see difference.
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July 2023 by Voice Of We The People!
Great staff excellent trained personnel help me purchase a new battery for my truck. I buy all my tires there
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July 2023 by Llama sloth
I called several times and keep getting put on hold, I'm not waiting more than 20 minutes on hold just to ask for a price of something.
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June 2023 by Dave Stewart
Arrive at about 12:20pm took about 20 minutes waiting in line to place orderAgreed to purchase 4 new Michelin tires at over $1000 that included $150 discountWas told that it would be about an hour and a half Vehicle was not done until after 3pm
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May 2023 by Larry Fleck
Love this place and will strictly buy tires and purchase an alignment policy from them.
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May 2023 by Van P Williams
The best location for tire services in the brand!
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May 2023 by Heberto Cano
I called to make an appointment for new tires previously ordered. They checked my ticket number and a scheduled the installation appointment. When I arrived the only had three of my tires and it would take another week to get the third tire.Then I tried buying a hotdog and they would let me in without the card. Much of a holes.
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May 2023 by Brylon Terry
One of if not the best Costco Tire Centers I’ve ever been to. This one is basically home for me. All the guys are great and professional and they cut no corners at what they do.They can give you a wait time and most of the time, they will be UNDER that wait time.You have an appointment, they go by order of customer.
