AVOID!! I had a very bad experience and must give them a truthful terrible review. If you look at their pictures on yelp it looks like a very high end business, 2 good reviews and the pictures looked amazing so I thought you know what, give a local business a chance. WRONG! On Jan 25th I brought in two barstools & a cushion to be reupholstered and JC said it would all take approx two weeks to do the job. I paid a deposit of half & 2 weeks later he texted to say the the cushion was done. I picked it up & the cushion was good but stools not done. It's now April 16 & the stools are ruined.Here's the text transcript a month later-Feb 23 Me- Hello, can u give me an ETA on my barstools?JC- The material was on back order so I will receive it by the end of the week that's why I haven't got it done I will start Monday on it.Me- OKMon March 1Me- Did the material come in?JC- Yes it did I'm starting working on itMe- Tues March 9JC- can come tomorrow between 4 & 5 pm to pickup your barstools?One more thing Do you have the application zelle ? If you do can you pay me the balance thru that application please?Thank youMe- Yes see you then.JC- Hey I may not get done by 5:00 so let's do after 9:00 am tomorrow if it's not inconvenience for youMe- Noprob let me know when you're ready JC- OkThurs March 18Me- Hi JC, when will the barstools be ready?JC- Almost done more likely tomorrowMe- OkSat March 20Me- Stools ready?JC- I'm finishing itMe- Thanks Weds March 24Me- JC, what is going on? Can you please explain why it's taking so long?JC- I'm almost done it takes precise seams. But getting there more likely tomorrow you will like itMe- That's great, thank you.Sat March 27Me- When will they be ready?JC- I'm getting ready but I didn't wanted call you until it's all doneWeds March 31Me- Hi JC, I want to see what you're done so can you send me a good picture or should I come over?JC- I will send pictures of what I have done I had to redo it because it didn't come rightMe- OkJC- I still have to put another stitch around it but it's too tight so I have to redo it I bought more material to redo it.Me- I'm looking at my original pic that I sent you & the reupholster doesn't look right. I don't like the way it looks, It does not look the same. I brought them to you on Jan 25 & you told me it would take 2 weeks. Now it's 2 months. I already spent $180. I'm not spending more money on something I don't like. JC- Send me the picture that you have, I have never said that you have to pay any extra I will make it rightMe- Not extra, I'm talking about the balance for the job. Here's the pics I sent you on yelp.JC- That's the reason why I said that I fit and tested before I put the stitch that border around and it was too tight that I have to recut it bigger to make the stitch around itI will make the way it wasMe- OK. Plz also check this out- the panels you did have creases on the sides & at the top. & to me it looks like some of the seams don't line up. But I understand you're not finished yet so LMK when you're done.Sat March 28Me- Again I have not heard from you. I want a full refund. You can keep the bar stools. Send the refund via Zelle to
[email protected]. If you refund me I will be happy & that will be the end of it (no review on yelp). If you don't refund me I will leave an honest review on yelp & say exactly what happened. Friday April 16 & still no response so I had to post this review.
