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February 2024 by Actually Drizzyness
Went out of town and missed a payment by only a month and when we got back in town, I was away at work and my fiance and children where home and my fiance doesn't answer the door if I'm not home. Store Associate Phil shows up pounding on the door like a lunatic. Then proceeds to bang on our children's window frightening them. After awhile of non stop pounding with no answer Phil thought it would be a good idea in a stand your ground state like Florida to the proceed to wiggle the door handle to try to break and enter. When my fiance heard him doing this she flew to the door to lock the top lock. She told him to not do then to which he proceeded to say I'm not going anywhere. He then continued to try to open the door without consent and after about 5 to 10 minutes of this horrifying ordeal he left. 20 minutes later largo Police show up and say they got a call from a neighbor about a disturbance and my fiance of course let's them in and explained what happened. They tell my fiance what he did is a crime and if they return to call them again. My kids now are scared anytime someone knocks on the door they think someone is going to break in. We contacted the GM Eddie of the store and explained everything to him that that this Associate Phil did and all he had to say was that he will talk to him. We escalated this to Corporate and the immediately agree that what Phil did was a termable offense and will be looking into the matter. If anyone is looking to be customers for this location just know if you miss one payment you will be treated like a criminal and harrased and scared. No place should conduct business like this.
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November 2023 by Christina Armstrong
I love Rob but things have changed. There is this one guy that call you at 8am in the morning even though you have paid and say oh sorry nevermind. Everyone else there is awesome. Its just that one guy that wakes up in the morning and can't wait to be a jerk. He must have a hard life. Anyways Rob thank you for the 6 YEARS of service.
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November 2023 by Joan Nelson
Rob is a great manager. I have been doing business with him for over 4 years.
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September 2023 by Paul Lewis
JOSH AND ROB!!! ask for either of these guys when you come in, it’s always going to be pricey, but you can’t beat leaving with a product when ya need it! So grateful for this store , so many choices between furniture.
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September 2023 by Melissa Zimmerman
We love u guys ❤️
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September 2023 by Alex Nichols
Whoever "Phil" is- he needs to work on his phone skills. He is probably the most annoying person I have ever dealt with. He is extremely pushy. I blatantly told him I've been hanging up on him, because we go through the same thing EVERY week and he says "oh so you think hanging up on people is okay then?" Sir, I pay for furniture weekly, and you can CLEARLY see the payment goes through EVERY week. Last time I told him he could take the payment over the phone he tried to hit me with a FEE. I told him absolutely not and it came out of direct deposit just like it does EVERY WEEK. Stop calling my phone!
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July 2023 by Marion Wilson
New to florida 20 years ago l went to aaronsTo buy a bedroom set. The customer service amazing from the purchase to the delivery. I still have my bedroom set and people still ask me where l got it after 20 years. I just purchased my livingroom from Arrons. The customer service is the same as twenty years ago it was amazing. The delivery people were amazing, making sure the didn't damage the items. Rob is also amazing with customer service. After 20 years they are still amazing and people who see my livingroom ask me where l got it.
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May 2023 by Theresa Pasco
I’ve been renting from this Aarons for almost 3 years. I won’t rent from another Aarons or any rental place unless I absolutely have to. I have been harassed over not making a payment even though I explained I lost my job last year. I never missed a payment until the middle of last year and even then while struggling to make payments and other bills they continued to work with me. I got a new job and continued to make payments. Recently they’ve called my phone several times to collect the payment…. I paid on the app because shortly after hanging up on the rep, repeatedly explaining I will make a payment soon. A rep showed up to my apartment. Again I’ve never really been late to the point where I haven’t paid my bill to a current status. I hate to bring race into it but it seems racist at this point and I’m tired.
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April 2023 by Phillip Robinson
Staff is amazing and Rob the store Manager its awsome
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November 2022 by Tyler Mccranie
I mean they work with you as good as any aaron's. But I've been waiting for a remote for my TV for most of a year so I can't really give a great review.
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October 2022 by shannon Thornsberry
We had a king bedroom set delivered yesterday by Mark and Carlos and they were absolutely AMAZING. They went above and beyond for us and were so nice while they were in our home. Everyone I have had the pleasure of speaking with at this location have been so helpful. I will definitely continue to use this location for future purchases. Thank you all so much!
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June 2022 by Chantiyon Veargis
I bought a “scratch and dent” couch and love seat maybe 15 days ago, it’s infested with bed bugs. I have bites all over my arms and legs. I have never had bed bugs in my 36 years of life! This is upsettingly disgusting. I can’t believe they don’t even have the decency to clean and disinfect the furniture they resell. Bed bugs spread, whose to say they haven’t travelled throughout your store? Especially in this day and time. Cmon Aaron’s! I’m visiting the store immediately!
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June 2022 by Shar M.
Had a five star experience today at Aaron's! Thank you Rob for the exemplary customer service. Friendly and knowledgeable staff here at this location. Great selection and they deliver at an affordable rate and very quickly as soon as the same or next day when possible. My daughter loved it-she had a free doughnut and I had a cup of complimentary coffee while I was shopping and that hit the spot. Plenty of parking out front. Thank you again guys!
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May 2022 by Anthony Morrisontheway
I am very pleased with the way Robert, Victoria, and the rest of the team have gone above and beyond to make sure I was taken care of. I bought an electric bike from them with the extended warranty. However flat tires are not covered in that warranty. Robert still sent the service team to pick up the bike where I left it locked up. Then they did a complete tune up and changed the tire as well. I only had to pay $14 for the inner tube. This was more than fair as it would have cost me a fortune to have someone else pick it up and repair. Great job guys. Awesome customer service.
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May 2022 by Brandon Nugent
I have had nothing but the best customer service from Rob and his team. Very flexible and has all the newest things to choose from. Thank you guys!
