Akumin provides affordable outpatient services in a warm and friendly environment. The staff at its locations are described as engaged, caring, extremely pleasant, polite, and very professional. They are noted for creating an excellent patient experience with quality-driven customer service. The facility is commended for having health personnel who speak Spanish. Patients report that visits can run smoothly, with exams done in good timing and clear explanations provided. However, there are consistent criticisms of the central appointment system. Scheduling is not handled by office staff and can involve long waits. The phone line is reported to have communication issues, with representatives sometimes being difficult to understand or seemingly uninformed. Occasional technical problems with systems for receiving copies of exams are also mentioned. Despite these system-wide issues, the local staff receive praise for being great at dealing with the resulting scheduling problems.
The staff was friendly. The technician that did my exray was very professional but friendly. I would highly recommend this place.
September 2024
They were very efficient. I was in and out in no time.
July 2024
Scheduling is not done by people that work in the office. With that being said, there was a much longer wait than I was expecting. And I haven't gotten my copies as the system wasn't cooperating... The staff in Largo were great at dealing with scheduling issues. So 5 stars for the location 2 for the system Akumin uses...
