Akumin provides affordable outpatient services in a warm and friendly environment. The staff at its locations are described as engaged, caring, extremely pleasant, polite, and very professional. They are noted for creating an excellent patient experience with quality-driven customer service. The facility is commended for having health personnel who speak Spanish. Patients report that visits can run smoothly, with exams done in good timing and clear explanations provided. However, there are consistent criticisms of the central appointment system. Scheduling is not handled by office staff and can involve long waits. The phone line is reported to have communication issues, with representatives sometimes being difficult to understand or seemingly uninformed. Occasional technical problems with systems for receiving copies of exams are also mentioned. Despite these system-wide issues, the local staff receive praise for being great at dealing with the resulting scheduling problems.
Everyone is so friendly and kind. I was in and out very quickly. Awesome place and an awesome staff. I really liked the front person lady, she was funny and so nice when I was there today 9/10 11:00a 😉 overall, great place and highly recommended 👍
September 2026
First time, but was impressed by the friendly fast service.
September 2026
Tests were quick and easy. I do think the technicians should offer help getting up to us older folks.
