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January 2024 by Tranquilino Martinez
Terrible service
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December 2023 by Erik Johnson
Horrible customer service terrible policies and fees will never bank with them again they keep getting worse and worse closing all of my accounts with them immediately
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September 2023 by jim braier
I am very disgusted with this branch it is VERY impersonal not the way it was when I join up with them to just ask a simple question you have to schedule a appointment they don’t answer the phone and they tell you to go to their web site. I can go to Chase or WELLS FARGO and speak with someone when I walk in
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July 2023 by Adan Hernandez
Very bad service, I came to make a wire transfer and they didn't want to help me, and there were no more clients, the bank was empty. that I had to make an appointment and maybe in one or two days they could help me. they didn't even bother to see the urgency of the transfer. Here, how they see you, they treat you. Maybe because he came with construction work clothes. because when I come dressed normally they are different....
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May 2023 by Adam Gauss
I use this BofA every week for the last 9 years they are a great staff and will take good care of you!
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March 2023 by Jonathan B
The blonde is hot and has a nice rack.
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January 2023 by Lydia M
No wonder this branch has such a LOW rate!! IT IS WORST BRANCH OF BANK OF AMERICA!! Please save your time go to any other bank!!! If you are curious,go to this branch face to this assistant manager ANDRES CALVO ,you will come back leave the same comments,trust me!!I don't understand how someone without any customer service knowledge and ability can become a FINANCIAL CENTER ASSISTANT MANAGER????? At least,treat customers with respectful attitude! This ANDRES stand there looks like the other people owe him 300 million! If don’t know how to assist customers,please go back home or school go to learn some basic knowledge!! Go to learn how to solve customers problem with professional and positive attitude!!When I asked him“where is manager” he was very loud“ I am manager!!!” So excuse me? When you face some one who has no ability to answer any question to solve any problem ，what’s your reaction? I was really speechless! All my mind“ No wonder this is the worst bank financial center！ No wonder this is the worst branch of bank of America！”…….Do not reply “blabla please call adc-234-123 or send email blabla” The only solution make this branch better is, fire all these employees not professional，train employees let them know how to assist customers!!! Honestly,as a customer I am even ashamed of this branch,has such an incompetent Assistant Manager！！This branch of Bank of America gave me the worst experience,I waste 40mins! Listen to me, stay away from this branch stay away from this assistant manager ,you will be very healthy!!!
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October 2022 by Matt Perez
This location and staff are absolutely useless !!!I wouldn't let this people hold a dime for me. Complete waste of time !
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October 2022 by Kavi B.K
Wait time was short and services provided were excellent. Thank you Mrs. Parker for taking your time to ensure we were well informed about our transactions and sharing your wealth of banking knowledge with us.
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June 2022 by Pavel Grozniy
NO DRIVE-THROUGH FOR PICKUPS DON'T ATTEMPT IT. You will rip your mirrors off!!!!
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February 2022 by mary
Worst branch of Bank of America EVER!! I NEVER have the issues w my Bank of America branch on 38th Ave in St Petersburg that I always run into here!!!!
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December 2021 by K Balkaran
Wait time was short and services provided were excellent. Thank you Mrs. Parker for taking your time to ensure we were well informed about our transactions and sharing your wealth of banking knowledge with us.
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October 2021 by Michael Fokin
Three tellers up front. No line in the lobby. On the downside the drive thru is closed. Compared to any other Bank of America I've been to since Covid started this was on top of the list. In and out...
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August 2021 by Carl Slaughter
Unfortunately the service I received here the last 3 visits has been sub-par.
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June 2021 by josue rodrigues
Drove down to this location for currency exchange when i go up to the tellers they tell me they don’t accept foreign coins because its not currency mhmmm wich is 110% wrong not only that the teller dint even say hello to me or anything literally said can i help u once i asked for currency exchange she had no clue as if i was speaking Chinese or something Bank of America is overall the worse bank you could possibly have reason why i left them ages ago
