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September 2020 by Gilberto V.
I should pay for a box that is damaged. It is obviously happen to some of the clients because the wear and tear of this boxes naturally come to this. So they find a way to let you pay for their boxes twice.See the picture to check that the damage is where the box should broke sooner or later.
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September 2020 by Jennifer C.
I've used Bungo Box for two moves and they are excellent. The online portal makes it easy to book the boxes and the Bungo Box staff are very communicative, reaching out in advance to confirm the timing of delivery and pickup. The boxes come with labels and are a good size for packing. The wheels also make it easy to move them around. During my last move, I unexpectedly had to delay my move after I had already received the boxes and had packed up many of my belongings. Bungo Box was super flexible with me to extend the box rental even though I didn't know exactly how long I'd need to keep the boxes. Lastly, Bungo Box staff were good about following COVID-19 safety protocols. I will continue to use Bungo Box for all my moves.
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July 2020 by Amy G.
Loved using these boxes for my move. Good volume for packing, they were easy to stack and transport, and all in good condition. I was worried about covid precautions but they assured me that they were cleaning boxes well and keeping them in the warehouse longer between rentals. Some boxes had a white residue inside that I hope was dried cleaning product. Delivery was easy and the staff members were all friendly. My pickup day needed to change bc of a truck malfunction, but they worked with my schedule.I would definitely use Bungo Boxes again (but hopefully I won't be moving again!).
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March 2020 by John E.
Made our move 100x easier. I was able to choose 'texting' as my preferred communication method, which made it much easier to coordinate with their people in between meetings at work. They offered to drop off the boxes two days early at no additional charge, giving me a ton of extra time to pack over the weekend without feeling stressed. And they were able to accommodate my weird work schedule and picked up the boxes in a short window. Highly recommended.
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January 2020 by Jill O.
Bungo boxes made our move so much easier than it would have been otherwise. They stack up neatly so you're not falling over cardboard while you're trying to pack/unpack. There's no taping up or deconstructing boxes, which takes a ton of time and space. Delivery and pick-up was prompt and easy. Best way to get in touch with them is via text-- they don't seem to answer the phone. Could not recommend this service more highly.
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December 2019 by Dani W.
This was the first time I used a moving service and also rented reusable boxes. The whole move was a breeze (as much as any move can be) from start to finish. This was a very last-minute move but they were able to schedule us in quickly, were super responsive, and very accommodating of our schedules. The boxes were absolutely a godsend. We had bungobox movers do the bulk of the move but we continued to use and re-use the boxes afterwards to cart the rest of our junk over bit by bit. They loaded into the car easier than standard boxes, the cart that comes with them makes them very easy to roll around even fully packed with heavy items, they stood up to a lot more punishment than cardboard ever would, and they were generally just easier to pick up and move around because of the handles and lids. Of course being environmentally friendly is a huge bonus as well. As for the move itself, I can honestly say I'd never do it myself ever again. The movers were on time, professional, friendly, and SO FAST. They're definitely pros. They took great care to wrap and/or tape up all my furniture and even my many awkward glass-top tables. I don't think a single item was damaged or broken. If I could give bungobox more stars I would.
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October 2019 by Saiwan M.
I used Bungobox to help me move from Vancouver to Coquitlam, I was worry about my move that way couldn't catch a moving company on web as I had a lot of heavy expensive furniture many of them contained sensitive glasses, my best friend recommended me to use Bungobox as they did a good job for him last month then I chose them, they sent a perfect size truck which was 5 tone truck with a lot of four wheeler dollies with all necessary tools and screen carts, they wrapped most of my stuff properly with blanket and shrink plastic wrap, they used special plastic to protect my mattresses not to get dirty, they disassemble all the beds, tables, and reassemble them properly ,they were really quick and super careful, I don't believe my eyes that can't see even a bit scratch in my furniture or my place. I'm definitely recommend these strong guys and I appreciate Chai for the great service that he was providing
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October 2019 by Anna B.
Chai and his team are AMAZING! I recently had to move our home and home office by myself, and all I can say is, the BungoBox team made one of the most unpleasant experiences as stress free, quick and painless as a move can be. I was looking for a full move solution and Chai has partner with great businesses that take all the stress out of moving. He recommended Vancouver In The Box to do the packing, his team to deliver the boxes, execute the move and installation/hanging of pictures etc, and 505-Junk for disposal of items that were to go to charities, recycling and garbage. Started at 8am on Thursday, all moved in by 5:15pm. Friday, the unpacking team arrived at 9am, finished with boxes/wrapping paper all picked up by 2pm. Some reorganization thru the day and the new place was good to have people over on Sat. The BungoBox team was professional, efficient, on time, skilled to ensure zero damage to items and space. I can't recommend them enough!!!
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August 2019 by M S.
Terrible service. They make the customer pay for their mistakes. Slow and uncoordinated. Bunch of liars. They even took away my tools and didn't return them until after my lawyer sent a letter. The overcharges to date have not been refunded yet. The Business Better Bureau has been notified. Responding to Bungo's response: Like I said previously, you are a bunch of Liars!!! Tell me, what color does your face turn when not a single thing you say is truth? Poor pathetic you! I only feel sorry for the next one you're going to do this to. There is a place for people like you and I hope you go there.
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August 2019 by Susan R.
I have been trying to get a refund for weeks now. I have been ignored for weeks. I got an email from Carol at DMV admin confirming my order was cancelled and to expect a refund in 2-3 business days. I am a very patient person. I waited nearly two weeks before I emailed her again asking about the status of my refund. No response. After another couple of days I called a phone number on their website. They were all "busy helping other customers," and so I left a message. A couple of days go by with no response. I call again. The same thing. It's been three weeks.
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August 2019 by Patrick H.
Forget about cardboard!!I swear BungoBox saved me money vs going out and buying boxes, but its the service that really makes this worth it. Why go out and buy boxes, drag them home, assemble, tape, break down, and throw them away? Let these guys handle that They bring the bins to your home and pick up at the spot days later. These boxes stack better than cardboard and protect your stuff better too. My movers were very happy to see theseI will never move with cardboard boxes again They communicate almost exclusively via text. This may bother some, but I was very happy with this. Moving week is very busy and a bit chaotic, I don't have time for phone calls or email. I was more than happy to work through text
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July 2019 by Trude H.
We used Bungobox for two of us and our in home office - our movers loved the wheelies, which cut the move time by more than one hour. The boxes and wardrobes arrived clean and in good condition. The day of the move, we put all of our clothes into the wardrobes, and easily unpacked our clothing at our new home. I've recommended Bungobox to friends and neighbours!
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June 2019 by Sonia K.
Great service all the way. This is the 2nd time I used them. Irwin, Chris and staff were great professionals and very accommodating with delivery and pick up. Boxes were clean and sturdy. Highly recommend this company for your next move!
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June 2019 by Vanessa T.
Very happy with Bungobox. They were able to accommodate me on very short notice as they work on Saturday and when I changed my mind an hour later on what I wanted, Chai was more than helpful. Delivered and picked up door to door. Excellent. Would highly recommend.
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March 2019 by Alexandre I.
Really good service. It was much easier to move with those boxes. The delivery and pickup service are really good as well.