Castle Keep Guns is a local gun shop that has impressed customers with its friendly and knowledgeable staff. The new owners have created a welcoming environment where customers feel comfortable asking questions and exploring the store's inventory. Reviewers praise the helpfulness of the staff, who are willing to search for specific items and provide information without being pushy. The shop has been commended for its ability to resolve any issues that may arise, such as with magazine orders or warranty claims, in a hassle-free manner. Customers have had positive experiences with the shop's wide selection of firearms, including hard-to-find models. The staff has been described as going the extra mile to help customers find the right products at fair prices, even going so far as to order specialized items that were not in stock. Overall, Castle Keep Guns has earned a reputation for providing excellent customer service and a pleasant shopping experience. Reviewers have expressed their satisfaction with the shop and have indicated that they will return for their future firearm needs.