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March 2024 by Phillip C.
I bought a Springfield Arms 10mm with red dot here. The owner had no issue finding me the best price and ordering it for me. That was really good but we had an issue with some of the magazines I ordered being the wrong type. The owner went ahead and took care of the situation by ordering the correct mags and keeping the wrong type. The situation was resolved in the best way for me, no hassle. Cut to 8 months later. The red dot that came with the pistol stopped working. I went back to Castle Keep and they handled the warranty claim for me. You may save a nickel or two by ordering online but the customer support I have received from this company truly makes buying local much more valuable. Just the fact that I did not have to pay shipping to and from for a warranty repair makes me happy.
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February 2024 by Austin
I been wondering about this place for the last few months, since I was going next-door for lunch, every 2 to 3 days. It is a very nice gin shop. They have a very good inventory. Somewhere in my conversation with Adam, I mentioned that I had been looking for a very specific and very hard to find specially at a decent price AR pistol. One that even tho are the best ARs money can buy, a lot of people are not very familiar with. What is it, he asked. LWRCI PSD piston pistol, not the gas one that one everyone has it. He replied… I do not have one in stock but I can get it for you no problem. I said “I been looking for it for a year, I found one but they want 1k over msrp”. He just didn’t get it for me two days later, but he also gave me a great deal on it. I should have come here in the first place lol. Great guys to work with. I highly recommend it for your gun needs.
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February 2024 by Jacob Albright
Great variety of inventory, reasonable prices, knowledgeable staff and family owned...what else could you ask for?
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February 2024 by Andy Moritz
Nice experience with all three employees at this small town feel gun shop. Also easy process buying my new pistol. Go check them out.
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November 2023 by D
Under new ownership - what a pleasant surprise!I had written this place off years ago due to the know-nothing yahoos who previously owned this place and worked here, but recently found out that they were bought out by new owners and are now a family-run gun shop, so I decided to give them a try.After scouring numerous other local gun shops for defensive ammo and coming up short, I called up Castle Keep, and to my surprise they had exactly what I was looking for. The owner even offered to set the ammo aside for me until I got there. Now that’s customer service, folks! Upon entering the store, I couldn’t help but notice the night and day difference in the decor and layout. Previously, the place was a straight up dump! The new owners clearly invested a lot of money and time to update the premises, and it shows. They have a good selection of reasonably priced firearms (new AND used) and accessories and are constantly working on bringing in new inventory.After speaking with the owner on a multitude of gun-related topics, it’s clear he is knowledgeable about firearms and is passionate about them. That is NOT something I would have send about previous ownership/management.It’s been a long time since I’ve had such a good experience at a gun shop. This is the type of small business/family-owned operation I love supporting, and that’s exactly what I plan on doing in the future for all my firearm-related needs.
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October 2023 by Joey Baselice
Great and friendly people at this store. Had a delay on picking up my gun because of their computer systems so the owner gave me a free 50 rounds for the hassle. Great customer service would highly recommend going here.
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September 2023 by 01dhay
Extremely rude and abrasive. Very limited selection. If I’m spending money at your business, then you should at least make an effort to be friendly and not like you’re doing me a favor. As a owner of over 60 firearms, I won’t be back to view the limited selection again.
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August 2023 by Kevin Harris
New owners are awesome, Connor is very helpful also, you all should shop here for all your firearm needs.highly recommend!
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July 2023 by GARETT COX
Wow what a difference. The new owner knows what he is doing. And a great guy. Felt like being around friends discussing guns. Today however whoever was the manager was rather cold, didn’t seem to want to discuss anything with me. Gun stores come and they go. We shall see.
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July 2023 by Breanna Dowdell
Wonderful shop , Adam and Tim were very helpful. They were professional, kind, patient, and had a great sense of humor.
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July 2023 by Billy Thomas
This gun store has changed quite a bit since the last time I visited it. The store is very well organized with quite a wide range of items to choose from. They have some very interesting foreign AK’s that look amazing.
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July 2023 by John Capecci
The owner charged me a 25% restocking fee which totaled $150.. the gun never left the store and the very next day after I was not able to buy the gun he very rudely talk to me like I was a child.. I will never go in that store again
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July 2023 by Michael weiser
Have not purchased a firearm from here yet but after the conversation I had with the new owner of this place this shop will be getting me and my families future business
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July 2023 by Pete Kleinschmidt
Overall my initial encounter was that seems like a nice small town gun shop. They take firearm safety very seriously which a huge pro and I applaud them for that. However the prices of the firearms and ammo are way too high. One can go to other local gun shops or big chains for significantly cheaper. Would love to be a customer here if it was priced fair and was willing to negotiate.
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July 2023 by Donna P.
I highly recommend this store! The shop has recently been remodeled and it looks fantastic. Adam and Jessica are knowledgeable, kind, friendly and personable. They both went above and beyond to help me as their customer. I received the most wonderful customer service and I can’t praise them and their staff enough. Thank you Castle Keep Guns and good luck with your new endeavor.
