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March 2024 by Diane
Tony and his staff are amazing! I have used them for all my appliance purchases and repairs. They go above and beyond and their prices are reasonable.
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March 2024 by Jack McCullough
We have dealt with Class Appliance numerous times over the past several years. They have always been courteous, and the serviceman explained the cost of repair completely before starting. We ended up replacing a refrigerator recently after discussing the cost of repair with the serviceman and Tony (the manager). They patiently answered all our questions, and did not pressure us. Tony spend time looking for a refrigerator that met our criteria, and ended up giving us an excellent price on the one we selected. It was delivered within 48 hours by an installer who did an efficient and fast job.We are writing this after a service call, during which the washing machine pump was replace. The service man showed up the cost of parts and labor before he started. Tony has made sure the service man had a replacement pump with him so he did not have to make a second trip to fix it.We would recommend Class Appliance.
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February 2024 by Don Hendrix
Outstanding service. We had three different appliances serviced. Brian did an incredible job. All three working like new again when he finished. Works areas were cleaned. On time very efficient. Highly recommend.!! Thanks again for the great service.
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February 2024 by Tim Hollaway
Very courteous representatives, and our Technician, Brian, was very communicative.Fast and friendly service!
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February 2024 by Douglas Cropsey
Love my new microwave! Appreciate the great service I received from Tony and everyone at Class Appliance!
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February 2024 by John Sassone
Great company, explained my options and gave price same day. Service technician Brian was awesome as well. Definitely would use again and recommend to friends.
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February 2024 by Christopher Stringfield
Service call and sale of new machine when found out old machine parts would cost about the same. Sale was great Tony had a product for me immediately and got it delivered same day. Brian the technician was professional and courteous and very knowledgeable. I use Class Appliance for service calls in my industry to refer people for sales and parts because of their professionalism and excellent service.
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February 2024 by Ravi Coomar
Great customer service and extremely knowledgeable helped me get the perfect kitchen.I Highly recommend them if you are looking for quality and best deal.Ps ask for Tony he was excellent made shopping a pleasure.
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December 2023 by Carolyn Shoemaker
This is a great place. We highly recommend them. Tony is a true professional and Brian an outstanding serviceman.
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July 2023 by Ken Dayton
Tony provides great after-the -sale service. We've purchased a couple of appliances from him over the last 2-3 years. We highly recommend him and his company!
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February 2023 by Dean Shepherd
My refrigerator quit cooling overnight. Tony got me the part so fast that I was able to get it fixed before the milk went bad!
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June 2022 by Probably100
Definitely recommend this business. The gentleman i had on the phone wanted to triple check i had the right part for my washing machine and was extremely polite.
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April 2022 by Shari T.
I would not recommend using Class Appliance for repair work. I found the company on the LG website as a local repair service for LG Appliances. I had a burner that would only heat on the outside ring, not the center element. The technician did not do anything to diagnose the problem with my 4 year old stove top, he guessed that it needed a switch because that is a common problem. That was my mistake, I should have paid the service fee and sent him away, I knew it was a burner. After he replaced the switch and the same problem was present, he tried to convince me it was fine. He called into the store, spoke to Tony and their solution was to clean the stove with Bar Keepers Friend and try to use the burner. Needless to say, Bar Keepers Friend did not repair the burner. I called another local repair company, the technician came out meticulously took the stove apart, put a tester to the burner, confirmed it was not working, ordered the part and repaired it. It is working beautifully now. I made a $400 mistake, be careful.
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March 2022 by Sandra H.
2.5 Star? Have a brand new Fridge that had a simple issue covered by the warranty. Appointment was booked with these guys through the Mfr for the next day, then there was no call/no show. I called direct and explained to them the simple issue, then they rebooked at least for the same day.On the positive side they came out quickly, almost at the original time. The gentleman that arrived reeked of cigarettes, took a look, then a lunch break. After the fix he left my fridge inside, freezer coated with what looked like dirty muddy hand prints and my new control panel scratched. The new Fridge is fixed at least.
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July 2021 by Scott RS
Customer Service!!! Our washer was having issues and when we called they were able to get a repairman to do a diagnostic the next day. The serviceman called when he was on his way and showed up on time. He ordered a part which came in a few days later and when he came out to install it...he found more issues. Instead of milking us for more money...he referred us back to Tony. Tony had a washer in stock and was able to deliver it within 2 days. Installer was quick and professional. We can't say thank you enough for Tony helping us out!!! Local businesses like Class Appliance deserve your business and support. Highly recommend!!