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February 2024 by Big Girl
Great service. Had what was promised. Great service.
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January 2024 by Robert G.
I had unfortunate experience of renting from this enterprise location. To be more accurate I rented from Pinellas Park and returned my car to the Largo location. The Pinellas Park location was wonderful. They treated me with respect very friendly very kind very efficient. I rented this vehicle because my car was in the body shop. I have three cars, so technically, this car was just sitting on the side of the house in case my wife needed to go to the store. It was a Toyota Tacoma. The car is dirty when I picked it up but that was fine. I told them not to bother cleaning it because I was in a rush And they had limited availability. Fast-forward two weeks and I return the cards to the Largo location on East Bay. I had the unfortunate luck to work with Dylan a young, cocky, naïve, arrogant inconsiderate individual. Dylan accused me of having a dog in my vehicle. I do not have a dog, nor did I have a dog in the vehicle. Dylan explained to me that when any anybody rents from enterprise Rent-A-Car. The cars are not to be driven with dogs inside. This includes emotional support and service animals. He explained that he would be charging my credit card $300 for a detailing service. He did not ask if I had a dog he did not ask if a dog was in the car. He simply told me like I was a child that he was going to take my $300, and there was nothing I could do about it. THE BIGGEST SURPRISE TO ME WAS THAT ENTERPRISE A COMPANY I HAVE WORKED FOR AND HAVE CONTINUED TO DO BUSINESS WITH SINCE 1998. IS NOT DOG OR ANIMAL FRIENDLY. THEY WILL NOT DISCLOSE THIS TO YOU DURING RENTAL, IT WILL BE BURIED IN THE FINE PRINT OF A CONVENIENTLY SENT CONTRACT TO YOUR EMAIL. I WILL NEVER RENT FROM ENTERPRISE AGAIN, BEN THE BRANCH MANAGER OF THE LOCATION SHOULD BE ASHAMED OF HIMSELF AS HE WATCHED THIS INTERACTION TAKE PLACE, ALL WHILE COWERING BEHIND HIS DESK IN THE BACK OF THE OFFICE. If you love animals and you support those of us that need animals for support, both emotionally and physically, that would recommend boycotting enterprise until they rethink this unfair and discriminatory policy.
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January 2024 by Alan
This was a great experience. I certainly would do business with them again. The people were professional and courteous. The car was good and I enjoyed the rental. I was considering other options but I am glad I chose Enterprise.
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January 2024 by william cozad
Largo,Florida people were great, 3 different Enterprise offices in Jacksonville, Florida couldn't be bothered to try to fix a problem that I had with the suv I rented
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January 2024 by Beverly Rothman
Exceptional customer service. We dealt with Dillon and he was super. The best place to rent a car from. We differently will rent from them again. Thank you.
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January 2024 by Joe Penwell
Rented 2 different cars on our trip to Clearwater Florida one from the Clearwater airport and one from the Largo location outside of Clearwater for a few days. Great service at both locations! Airport pickup was quick and easy! The car we picked up for the largo location was easy as well. We forgot a stroller in the car and the employee called us and held it at the location for use to pick back up. Very happy with the employee’s at both locations especially at the Largo location. Very clean and maintained vehicles!
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January 2024 by Billy Juris
Used this location multiple times and had nothing but positive usage from enterprise. The staff at 3030 E. Bay Dr in Largo go above and beyond to put you in a safe reliable auto for your vacation.....
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January 2024 by Jodi Karem
We paid top dollar for a HORRIBLE car that sounded as if it was going to break down. I went back into the office, voicing my concerns, and they refused to do anything about it. They have lost my business.
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January 2024 by Mike Dannheim
great service, pricing was accurate, the team was helpful and the car was great. I’d rent again.
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January 2024 by Alberto Xavier
This is the place where I always rent cars although this time to pay with my debit card they asked me for 2 proofs of address ????After many years of renting here ??
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January 2024 by Katrina Piparo
Excellent service, friendly, kind and helpful representatives and very clean office. Highly recommended this office for your rental needs.
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January 2024 by a mstorange
Absolute $hit show! Had arranged a rental for an insurance claim. Pulled into the place and there was nowhere to park. People poured all over the lot. One customer was parked in the exit path and another was trying to leave. It was so packed I couldnt pull in to make a u-turn. Had to back out into a very busy 3 lane road (dangerous) to go park on the property next door and allow the other person to exit. Of course parking next door was a tow risk. Get inside and they were bursting at the seams with customers waiting to be served. One guy working the counter. Overheard him finish up with a customer, and he said "be about 45 mins." F-that, I'm out the door. I will never step foot in this place again.
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January 2024 by Kathy Walker
Loved driving my rental
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December 2023 by Rose Boatman
The location at 3030 East Bay Dr Largo FL 33771 always has a great selection of rental vehicles. The team including mangers Ben, Maddy and Casen do an exceptional job at making sure the lot and the rentals are clean and have sanitized wipes. They are very professional but super nice and helpful! I would definitely recommend.
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November 2023 by Marty Ferdig
I've used Enterprise exclusively for many years and have always been happy. This particular location, on East Bay in Largo, was no exception. From the time I walked in until the time I drove away, the staff was friendly and helpful. I will be back here many times in the future.
