-
December 2024 by Chrissy C
The rudest people you will ever have to deal with. Vehicles get towed here not by choice and then families have to deal with the disgusting rudeness of the staff. They do not care about what you just went through (accident, break down whatever...) all they care about is making sure the vehicle stays there as long as possible to charge you as much as possible when you are able to finally get it out. STAY AWAY! If you get in an accident, make sure to tell the POLICE NOT to call JOES towing. So disappointed.
-
December 2024 by Shawn
Got into an accident yesterday, came to retrieve my items from my totaled vehicle. The wait was long, but when the driver brought me back out, he said “I’d take you to your car but you don’t have one!” Like bro, dickhead much? Don’t make jokes about people’s misfortunes, not a good look. Lucky I was nice about it.
-
December 2024 by Rick C
I own a Wood Cabinet business and our box truck broke down on the interstate and needed a tow back. I called around 4:15 and arranged for a tow. They left their office at 5 and got done by 6:45 and back to there office by 7:15 (port to port). The bill came out to $1575.00. After the fact they stated $450 per hour. I don't know how they do math. I should have asked about there rates, that's on me. They ask for payment but don't give you a receipt until three days later, I had to ask for one for bookkeeping and that's when I found out. This company was referred by Clearwater Towing since they were not able to do it until the next day FYI.
-
December 2024 by Andrea Wutz
Inconsiderate, rude. They have a monopoly on car accident towing and this is evident in their customer service! We went there to retrieve items in our vehicle post accident & towing. Over 1/2 hr wait. They would not allow us inside & needed to tow the vehicle to the gate so we could obtain our belongings. They are taking an exorbitant amount of time, I fear on purpose, because we questioned how long it takes to hook up a tow truck!
This deplorable service should be unacceptable to the police department recommendations.
The office staff was rude, the drivers were helpful.
-
December 2024 by Andrea Bennington
As the worst circumstances happens who shows up? Joe’s towing a company I am used to seeing! Thank you for showing up! Thank you Michelle, Sheri & Steven AND ALL THE TOW DRIVERS!!!!!!!!!!!
-
December 2024 by Jim Normand
My girlfriend had an accident with our Nissan rogue this morning black I wanna think everybody was involved on picking the car up and bringing it to your shop 100% satisfied and well taken care of and I will always use you
-
December 2024 by Frederick W. Roose
The City of Largo, made the decision on this organization towing my vehicle. I tried to get to the yard, but was unable to get there during their hours of operation. They are not open on the weekends, so I got a 4 day storage fee. Towing and storage fees were the responsibility of my insurance company, once I got the paperwork straightened out with my insurance company, this towing company sent me a certified letter saying I owed them $393.00 to get my car released, I called my insurance company and they took care of it.I
-
November 2024 by James Ellershaw
My empoyee was involved in a traffic accident. The city of Largo Police Department forced him to tow his truck to Joe's. Would not allow our tow service it retrieve the vehicle. "because joes is faster". They are only open to retrieve your vehicle from 9am to 5pm Monday though Friday, but thsy will charge you for days they're not open. This company does all the predatory behavior you expect from an impound vulture praying on people that are already in a vulnerable position. I won't even get into the awful customer service, the terrible attitude, the complete lack of an office and waiting in the hot sun for an hour. The most egregious part is being forced to make payment in full before you can see the itemized receipt of what you're paying for. What terrible business ethics, do better.
-
November 2024 by Nick Cramer
To start, id give this place at least 4 Stars, because of the woman I spoke to about my sister getting into a VERY BAD AND STRESSFUL ACCIDENT was actual very nice and gave info I needed to get things out of the vehicle. Once my HURT sister got there the trunk was unable to open due to a dead battery, because of the CRASH. It had an AFTERMARKET car audio amplifier in it that was her PERSONAL BELONGINGS and was told she was not able to retrieve it in any way unless "you can take it off the property and blow it up with C4 to get to it.". I understand if they could not touch the vehicle due to insurance reasons, but to tell her she wasn't allowed to retrieve her personal property regardless is wrong.
-
November 2024 by Alice Reybitz
These guys were so helpful after my husband's accident. Stressful time.it easier. easier. Lots of rules and policies to navigate. Very helpful.
-
October 2024 by 401manda
Rude and inconsiderate! Called a half an hour before closing time, which clearly states they’re open until 6:00, Monday-Friday, and was cut short and the women wouldn't even talk to me. So RUDE! Said they close at 5:00, then why are you answering your phone? CHANGE YOUR WEBSITE THEN!! Not a nice company!
-
October 2024 by KTH
I’d give them negotiate stars if I could. They say they’re open later than what they are and it’s probably to milk the insurance company lot rent.
-
September 2024 by Ronald Jordan
Used for work for over ten years. Quick service
-
May 2024 by Марина Самойлова
Cheap and fast☀️
-
March 2024 by Jhnylah Stephens
Horrible experience the the lady Carla is rude I called about my car and she was throwing price balances at me and got upset bc I ask her what they are I don’t recommend this place the ghetto and she hung up on me total unprofessional?
