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February 2025 by M E
Will not answer their phone. Trying to get a replacement for a disabled family member who is a long time customer. 02/10/25 @ 7:30 pm. Male employee was in the back doing something and seemed annoyed by my visit. I was treated very rudely and not even given time to explain the situation. I am a career regional manager and am utterly appalled by the lack of care and service. Retraining is recommended before future customers are driven away.
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August 2024 by Bro. Lewis Culpepper
I have been a long time loyal customer. I went in to upgrade my phone and was disappointed with the service. They wanted to give me what they wanted me to have. When I spend my money, I pay for what I want, not you want me to have. I went to another carrier.
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June 2024 by Beardy McFearson
The staff at this Metro go above and beyond to assist their customers.
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January 2024 by Michael Temple
The night before I screwed up my phone with the SIM card lock. It would not take my pin. So then it was sim card locked. So I went over to the store and I don't have the name, but he was very good and helpful and polite and patient . He fixed the phone and I was on my way back home and the phone is working fine now. Thanks for the help with the SIM card and the phone is working fine now. Thanks again Mike
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January 2024 by Juice Zessin
Jose was amazing! Very welcoming,knowledgable and positive. Jose has been my best experience buying a new phone from metro,i left feeling confident with a smile.
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January 2024 by Jovanna Carrillo
Very professional service and knowledgeable.
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January 2024 by Ashlee Boivin
Just paid my bill 2 days ago when I went up to see the manager. Woke up today to my phone disconnected. This is wrong.. I just paid the entire phone bill and metro turned my service on my phone off. Not the internet box though. Can't even reach out to company bc they don't open until10am. This is a MAJOR problem. U took the $127 but turned my phone off. This makes no sense. Metro is a mess.
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January 2024 by Maribel Martin
A very good place, affordable prices
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January 2024 by J
Ulmerton MetroPCS has STOCK and ACCURATE website DEALS; got 2 FLIPS Moto Razrs from "JOSE the great!"I mean... "Jose the GGUUUURAAATE???!"
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November 2023 by Teresa Tavener
He took the time to see if I qualified for a payment plan on phones.
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September 2023 by Christina
Jose helped us out a lot, he was great, fast, friendly, and extremely helpful.
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September 2023 by Aimee Sedgwick
Tonight I was very blessed to have Jose assist me with my phone issues! He efficiently helped me by finding a solution that was cost effective. Thank you Jose for your friendly service! Best Metro store in the area!
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June 2023 by Moira Ryan
Very helpful!
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June 2023 by Cheryl Howard
Awesome customer service by Jennifer ?
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June 2023 by Elana Gordon
Michael and Gage are very knowledgeable and super helpful!
