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December 2023 by Nicholas Potnis
I had a very good experience with the minute clinic. I was skeptical at first. The provider Susanna was very warm and friendly. I would come here again for services.I will say the check in process was odd. There’s no sign to say check in at the kiosk. The kiosk was behind the front desk too.There should be signage to indicate what to do. But that is the only thing I would suggest to improve.
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December 2023 by Christian Aguillon
Debbie, the Nurse Practitioner, was kind enough to fit me into an appointment even though I didn't have one scheduled. It's rare nowadays to receive great customer service from medical clinics in general, but her bedside manner was terrific. Thank you for your attentive service!
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August 2023 by Brittany S.
Here on vacation and my daughter was complaining of her ear bothering her. We walked in without an appointment. I went to check in on the kiosk and there were no available appointments until the next day. The nurse practitioner was so sweet and took us in and saw my daughter and was able to diagnose/treat/prescribe antibiotics. We were so thankful for her being so accommodating and squeezing us in. Thank you!!!!
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June 2023 by Rachel Morris
Catherine Bedy emotionally, physically and mentally abuses children. There must be an investigation into her actions! She is a danger and threat to children and families.
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June 2023 by Ky Locked
This clinic hired a known child abuser. Know the low value human beings here before you give your time & money to this clinic.
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June 2023 by David White
Warning!!! They employ a child abusing “medical professional” Cathi Bedy. It’s all on Netflix for you to see.
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June 2023 by Lilia Mendoza
This place hired Catherine Bedy a lady who was charged with a crime and kept a child away from her mom. I wouldn't go here
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June 2023 by Chad Broshears
Warning! Do not use this service if you do not want to be charged multiple times for a completely covered exam. I was charged on February 17th of this year for my wellness exam which is COMPLETELY covered at zero cost to myself. After taking nearly an hour to address the issue, in which they could not address on site. After the first call, the rep voided the charge. I was then charged a second time for the SAME procedure on June 12th. I called, spent over an hour, voicing between reps, that all informed me that I would have to wait 4 to 6 weeks for them to mail me a refund check. I finally had a supervisor drop the time to 3 to 5 business days. I am a business owner, we have a merchant service an l account (used for all billing purposes) that you can void a sale/purchase while it is pending, this was in the pending status at the time.AGAIN, THIS WAS A COMPLETELY COVERED EXAM, ZERO COST TO ME. Now I have to wait, no compensation for interest on my money since it is no longer in my possession nor any protection against the account overdrafting. AVOID THIS COMPANY AT ALL COSTS!The only reason they had my card information is that its required for your appointment that you must use the kiosk to set up.
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June 2023 by Brian Bailey
Absolutely terrible business model and borderline scam. I had to get a TB test done for work and went in for the initial appointment which was normal. Came back two days later just to pick up my negative test result and they tried to charge me again before I could get the results for a test I already paid for. This is far from the first TB I’ve gotten but I’ve never seen a clinic with the audacity to do this. Extremely disappointing, I would go anywhere else if you have to option.
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May 2023 by Mahsa Bahrampour
I am new to this town.I had to do some tests for my university and Ms. Jill really was so informative and helpful. Although I made the wrong choice of tests, she patiently explained what I had to do and she wrote an order for the lab. Also, everybody was so helpful on the phone, and despite the lab sending the results so late, they patiently listened to me and followed up with the lab until I was provided with my test results and got cleared for my university.I totally recommend this place to everyone who needs good care.
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February 2023 by M Soto
A one star is too good for this place. I wish there was a negative star review option. This place needs negative 1000 stars. I can’t believe they are even open with the way they run their clinic.This is my second time experiencing this kind of service. I made an appointment and I’m there before time. But other people come in late after they already missed their appointment and they get to be seen first before me. How is that possible? All I know is that don’t waste your time , money or energy on going to this clinic because they choose who gets to be seen and when they get to be seen. Why make an appointment when your scheduled appointment is not locked in and anyone can just walk right in after you and be seen before you?
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February 2023 by loandy otero
Very quick to help me even though I was early, the whole thing didn't take long at all, they were able to help me with what I needed and were very friendly
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February 2023 by Marylou Soto
A one star is too good for this place. I wish there was a negative star review option. This place needs negative 1000 stars. I can’t believe they are even open with the way they run their clinic.This is my second time experiencing this kind of service. I made an appointment and I’m there before time. But other people come in late after they already missed their appointment and they get to be seen first before me. How is that possible? All I know is that don’t waste your time , money or energy on going to this clinic because they choose who gets to be seen and when they get to be seen. Why make an appointment when your scheduled appointment is not locked in and anyone can just walk right in after you and be seen before you?
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January 2023 by Rebecca
Absolutelt worse. I walked in, no-one is available to help. I asked the pharmacy who seemed extremely annoyed because "they have nothing to do with the minute clinic" so I waited in the lobby for 15min to find out the agent I spoke to in the morning booked me for the next day by mistake and because of their error they cannot see me today. So I wasted my time and opportunity to see someone today as now everywhere else is closed. Super unorganized and a waste. Don't waste your time or risk your health. Go elsewhere.
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January 2023 by yana pasik
So making appointment is useless...about 1hr after scheduled appointment was still waiting, for just a flu swab. Never got it because schedules matter !!!