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March 2025 by meleena jordan
What a joke of a place, ignorant , rude as can be. All because i started Laughing when i asked For break pads she wanted to know my engine size so it just threw me off a little. She than decided to catch an attitude and talk to me as im stupid. She slams the phone on hold because i said Good lord at her attitude. I call Back and get the “assistant manager” Shawn, he took everything as a complete joke. After i have Explained to them multiple times I’m sitting in the ICU unit for my dad who had a heart attack , i explained I just Drove 9 hours to be here and i as well needed to get my breaks done. So his smartass comment was “you drove 9 hours to get your beaks done ..” long story short he took everything as a joke she got away with being ignorant and rude. I’ll take my money elsewhere .. wasn’t looking for a deal .. was looking to get breaks done
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January 2025 by Stephen Eckert
Oh my nobody in the store I'm at counter, another guy walks in, a woman from back of counter comes out throwing a part in cart, the other guy whom walked in after me goes to her asking for something, I'm seeing the worst, especially here in Florida rude, condescending. Really kind of disturbing
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August 2024 by Erick Murray
The customer service there was terrible. I had to wait for nearly 10 minutes to get checked out! All I was getting was a quart of oil however the man at the registers acted like I was not even there he didn't even say hold on one minute I'll be with you in a minute he just kept on helping another man fix some kind of electronic component I left my stuff on the counter and walked out he made a smart smirk as I walked out of the store! The Asian man he wouldn't give me his name I will never forget how bad the customer service is at Napa in Clearwater off Missouri
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May 2024 by Luke Skywalker
This is one of the best Auto parts stores around!
Great staff and quick help. All the employees are good but Sean is a great Manager! Helpful and knowledgeable.
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May 2024 by Leo Wolk
Five star experience all the way! Ordered a new battery online for store pickup, they had it ready to go when I got there. Substantial discount for online purchases made the *PRICE RIGHT*, and they have a 'loyalty' program that rebates another 5% on the back end. They act like they really want my business - no problem!
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April 2024 by cliff sullivan
Good place for parts
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April 2024 by M Sumpter
Very helpful staff got what I needed
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March 2024 by Ralph Hildreth
Auto stores are a dime a dozen. It's refreshing when you are in one that has knowledgable counter help. The staff is both friendly and knowledgeable. While it's impossible to have all vehicle parts in stock, this one has had a perfect score for each visit.
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February 2024 by Red Baran
Fast, knowledgeable, cheap'ish, lots of inventory, etc. I like Napa over the other auto parts stores because this place has that "I'm in a garage/shop for repairing a car" feel and smell. If you know you know if you don't, idk.
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January 2024 by Ryan Addy
They're helpful to make sure you get the correct parts. Last time I was there I had excellent service.
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November 2023 by Michael Burgus
Asked to use their code reader, was told to go to O'Reilly's, so I did. I just spent 700 dollars at O'Reilly's; I could have spent it here, but I guess they don't want people to buy from them.
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November 2023 by Rebecca Bufford
Miss those guys that work there. Very friendly and helpful.
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September 2023 by Carrie Johnson
I have to say that I was nervous even walking into Napa Auto because I don’t know exactly a lot about car parts. This nice gentleman with tattoos and pierced ears came up and asked if he could help me. I needed windshield wipers for my Sonta and wasn’t sure what kind that I would need. This gentleman was very helpful and knew exactly what I needed. When I got home my husband was impressed with what I bought and put them on my car. The price was for them was good. They work great. I will be back due to the great customer service that I received. Thank you!
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September 2023 by MANUEL RODRIGUEZ V
Front desk guy with earrings and tattoos woke up on the wrong side of bed. If you don’t feel like working retail, you should consider your life decisions. Not our fault and shouldn’t pay for you having a bad day. Commercial guy did a great job sorting everything out.
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September 2023 by Benjamin Orleck
Napa is a great company, and I previously worked for them. I did not work at this store, but went in yesterday, and was treated as if I were going to steal something, and told by the store manager I needed to leave my back pack at the door. I have never had this type of experience before, and will not be shopping at that store again.
