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January 2024 by Charmaine Parrino
Friendly employees and chuck is the best!
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January 2024 by Tj
So I spent 350$ on a remanufactured throttle body for my car, after three months of use the throttle body went inactive, no communication to the ECU.When I call to redeem my warranty somebody on the phone told me “we have no history of purchase” so here I am going back with my bank statement to prove I spent the money and I need a new replacement part.Fast forward a week, the throttle body goes in active again. And when I show up to the auto parts store I am told “I am going to have to figure something else out” “there’s got to be something else wrong with your car “ like the part being inactive and or unresponsive is my problem… I already spent the money ! And his rebuttal was “you can just return the part, we can’t do anything else for you”David you are not into diagnosticsDon’t try to tell me what’s wrong with my car. Your job is to find my parts in your store.This is unacceptable. And a little bit frustrating. The parts come with a limited warranty for a year, obviously I’m happy my money was returned, but by default. I didn’t get the option for another part, just an argument in store ensued.With David saying “nobody spoke to you like that in this store, you must’ve called a different store” don’t insult my intelligence David. And my reply was “I’m not about to argue with you about this right now, I’m not here for an argument”To sum this all up, you won’t catch me buying parts from an oreilly’s again, not the best experience.Here’s a picture of my 3,500$ scan tool for reference.“ETCS” or in other words “electronic throttle control system”
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January 2024 by Jessica L.
Went in for windshield wipers A woman with red hair named chasidy or something like that was exceptionally helpful,professional and even took the time to show me how to replace them since I was interested
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January 2024 by Caleb
David was very helpful in diagnosing my Ford F150 engine light and replacing the correct part. Thank you.
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January 2024 by Ms Nichelle
Mike is awesome and knowledgeable.
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December 2023 by Ben McAboy
I'm very happy. Man named Michael helped me with several issues dealing with my headlights and ended up saving money. That kind of service is what I like.
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November 2023 by Polara Sixtyfive
There is a gentleman named Dave that works her and he’s absolutely atrocious & needs customer service training ASAP. Went in to pick up two items (which were not behind the counter) & located them fairly quickly & proceeded to the cash register. I’m standing at the checkout with my payment in hand and Dave decided to help two other folks that came in after I did and who needed things behind the counter that required extra assistance. At this point I walk out & head to Advance Auto Parts to buy the two items I needed.I’ll never set foot in an Orileys again, bravo Dave ?
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November 2023 by Ed Roberts
Will miss ya Pete. Thanks for your patience and kindness.
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September 2023 by Greg Roller
Nicely stocked, friendly, and knowledgeable staff.
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September 2023 by Gloria Whittingham
Good customer service skills troubleshooting diagnostics with my car. But the cost of the alternator was $500+.
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April 2023 by heather iler
Stopped in to get a turn signal bulb and Jamie came out to the car to make sure which one needed to be replaced. Checked the connections,all of them were working so he offered to return the bulbs. We decided to keep them but we're thankful for his explanation and patience.
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January 2023 by Lisa Rosenberg
Great service! Highly recommend the business. Cruz was very helpful.
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January 2023 by Anthony Waller
Really knowledgeable people good quality parts
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December 2022 by Dave W.
We just got our new used cop car and the floors were perfectly clean and very, very slippery. We think it was the cleansing agent? I could barely keep my foot on the gas! So, we popped in here for floor mats! What do you know? They were on sale for $10 for the set! Practically free! Destiny! Off we went in our fast, very heavy duty and incredibly solid v8 Tahoe cop car! Life is good when you zoom safely!
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November 2022 by George B
Very knowledgeable, helpful and friendly service. Well stocked and diverse inventory, Competitive prices. My new go to automotive parts store.
