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March 2024 by Jason
So this storage facility was great. It was always clean, never any bugs or rodents, and they kept the bathrooms clean.They don't get my five-star rating for one reason, and that's the cost of goods. While I understand the economic shift upwards requires all businesses to adjust their prices to account for inflation, it is not a great practice to price gouge your loyal and long time 5 year customers.I started at a rate of 59.99 with the first month free for a 5x10 unit. When I moved out, the cost of the unit was 167.99 a month for the same space other new customers were paying 60 dollars for and a 10x20 was going for 99.00 for new customers.So their business model is the longer you have been our customer the more you will have to pay.So after 5 years I had enough.Three Stars for clean environment and very helpful staff, but falling short of the mark on the price.~The Taurian Chef
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February 2024 by Ryan Dilkey
If price gouging and 0% customer service is what you are looking for...then this is your place! Was a loyal customer on auto pay for over 5 years. My rate was increased from $83 per month to $236 over multiple increases. When I called to ask why, I was offered 1 rate reduction. So I got a quote from the competitor next door. $71 for the same sized unit and payed for the year to hold the rate. When I called to see of anything could be done to keep my business, I ended up in the auto queue on the phone as a new customer. Surprise...$99 for my same sized unit. So I went to the office to see if I could simply have that price to keep my business...Nope. so I moved out...early. Did they prorated the final month since they'd be able to rent the space to someone else...Nope again!! Don't waste your money like I did. Go somewhere else as there are SO MANY options.
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February 2024 by Michael Nolan
Dawn was a pleasure to work with and very helpful. Nice location, good pricing and helpful staff. Update: 2-12-2024 Was just back in again to address a billing issue and Rex was great! Got it all sorted out for me in under 5 minutes!
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January 2024 by Sierra S
Tons of room, clean environment, great price!
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January 2024 by Sandra Childress
Very Professional staff
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December 2023 by Sarah F
Terrible business that overcharges and recently they have a huge rat infestation! And guess what? They aren’t even addressing the issue. Apparently it’s your own fault you don’t have insurance on your storage units. Lunacy
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December 2023 by Suzanne Berry
Nice safe, clean and easily accessible. Climate control is the best. Parking is paved. Carts are available on the main floor by elevators.
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December 2023 by Jonathan Puhl
Rex and Chris were fantastic . We deal with people,not websites and both of these fellows helped us above and beyond. Looking forward to working with them and our new space !
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December 2023 by Heather McDonough
Some people break into my storage and I pay 15 extra for insurance have yet to hear back. I'm pretty sure people live in there as well.
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October 2023 by Jeff D
Horrible customer service. Advertising for same size and larger units for a significantly less price while going up $70 on an existing customer that has never been late for a payment or had any issues.. I get the answer supply and demand, well if it was such a supply and demand how are they advertising many other units for a lot less.. absolutely horrible treatment!! Working with the public on an everyday basis I will do my best to spread the word how public storage treats there customers..
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July 2023 by DAVID STEINMETZ
Public Storage is the best place! It is so clean! It is far better than the other self-storage place I had business with, because of its security fence & sliding gate.
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April 2023 by Vinnie Carter
Public Storage is absolutely the best value for your money with the dollar for first month of storage.Steve,Amanda & Staff are freindly courtious and always there for your every need possible to accommodate your storage needs.I rate Public Storage a 5 *****, sincerely Vincent Carter ?
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April 2023 by Terry M.
Never replaced the plastic door sweep so the dust and dirt blew into the unit constantly. The rent price increased on a regular basis , every 6 months or so. Large increases. Moved to a more modern unit.
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March 2023 by Samuel Currington
Steve was an absolute godsend we had our pod come down from Colorado and had a bit trouble opening it... we had someone else help us opened it but he came back and checked on us and was very nice
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March 2023 by Joseph Rocks
What a great guy mr.Chris is very helpful.answered all my questions with a smile he keeps the place Spotless ,I hope he's up for a Raise because he should get one , don't lose this guy " Public Storage
