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December 2025 by komata22
Horrible long automated customer service does everything possible to keep you from speaking to an actual human being. I'm done
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May 2025 by Nancy B
Robbie, has been very helpful changing insurances and bundling home ins /car insurance.
Thank you again for having my back.
Nancy B
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March 2025 by George Sinn
Ryan Greene’s agency has been taking care of my insurance needs for quite a few years. Excellent service and excellent response to all of my questions and needs. Highly recommended.
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January 2025 by Denis C Springer
My insurer since 1960, excellent customer service, always listens, suggests ways to minimize cost, prompt no issues claim processing.
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January 2025 by Jason Fox
Never I repeat never use this agency or Allstate ever for your vehicles. They are the biggest cons you'll ever run across in the insurance world. Absolutely lie and cheat their clients out of all possible coverages and have been an absolute nightmare to deal with the hurricane damages!!! I can't even explain the run around and lies lies lies I've encountered. Ryan and Jessie both flat lie to you and honestly are working against you on any claims you may have. You're not in good hands with these guys and honestly would never recommend their agency. Crazy to think they harassed me for 15 years to gain my business on 4 high end vehicles and numerous other nice toys I have and then when 2 hurricanes hit us they will not help you at all!!! They are a complete scam and joke.
To respond to the Mr. Green and be clear here this is an extremely accurate review so again lies from Mr. Green about my wrap and what his partner Jesse told me on coverage and 4 other adjusters at Allstate. They had a file of pictures and estimate for 6 weeks and not once in the process or after contacting this agency was I ever told that I would not be covered!!! They spent that time trying to find a loophole to screw me instead. Move your car from flood damage to have Allstate screw you on wind!!! Let's also talk about the other 3 claims they have low balled values and refused coverage on. They wouldn't even pay for storage of a total loss they didn't pick up in a timely fashion and charged it against my settlement!!! I've had a half dozen adjusters and not 1 has made me feel like I was ever in good hands. So yes all of the people at Allstate have lied and ultimately conned me in my coverages. This agency deserves to get this review in the fact that I left my extremely valuable vehicles in their care and got treated in such a manner. Never use Allstate if you want fair coverages in the time of need you'll find yourself stressed out and trapped with not one person on your side and out of pocket on repairs.
Update 1-20-25. Unbelievable!!! After informing this agency I wouldn't be renewing their policies after all the heartache they put me through during the Hurricanes last year. They had the audacity to not only raise my rates but debited my account $6k 10 days before the renewal date that I wasnt renewing!!! Not to mention charge me for a vehicle that was totalled out by them that's currently in their possession that they already screwed me on. If think it can't get worse these guys will find ways to hit you while you're down. I'm appalled that they can say you're in good hands when it's the polar opposite of the truth.
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November 2024 by Eddie Holub
My agent is great, and so far, Allstate has been great too.
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November 2024 by Jessica Lacey
Ryan and his team are amazing! I always get prompt replies. Have used these guys for my home insurance since I bought my house almost 10 years ago. I called about submitting a claim for my home after hurricane Milton this year and was able to talk to Ryan immediately. Something that was very reassuring after going through a tough time. I would recommend Ryan to everyone!
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October 2024 by Charlotte Forbes
They are the best & nicest & most knowledgeable they are patient & explain things to you they dont make you feel like they are rushing to get rid of you . Everyone in that office is great I cant say enough nice thing about all of them. Thank you all
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September 2024 by John T
This jerk decided it was funny to repeatedly call my cell phone at 3am when I was in Asia even though I had a Do Not Call EVER notation on my account. I had to get the Allstate corporate offices involved.
Update: 1 year later. I immediately switched Allstate agents or so I thought. It seems that agents have the option of releasing the account totally to the new agent or not. Ryan choose not to do it without my knowledge. He called me AGAIN and I thought I was done with him forever.
I called Allstate corporate offices to make sure he no longer has ANY access to my records. The 800 Allstate number unfortunately does not always get answered by corporate and rings at local offices however the Agent help number does (800-336-900). I've filed a complaint with Allstate corporate to make sure Ryan Green is totally and permanently removed from access to my account. If corporate can't do it I will switch Insurance companies.
How do I remove the 1 star he is now rated?
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August 2024 by Blair Lisa Baker
Highly recommend Ryan Green and staff. They are very knowledgeable and responsive to all lines of business. Very kind and customer service oriented. Which is refreshing ! I enjoy being a customer! Thank you for all you and your office do!
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July 2024 by Evelyn Kleiber
Excellent customer service. Helpful, professional and always available to assist and answer questions
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June 2024 by Cody Weaver
Robbie is absolutely fantastic to work with. He took care of all my needs! Highly recommend Robbie!
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June 2024 by Debi Hugill
I'm very pleased with Allstate and the friendly office staff is so easy to work and communicate with.Ryan Green always responds quickly to any questions or concerns. I highly recommend working with this office and team.
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June 2024 by Angela gabbert
I have always had excellent customer service with this office. The people are great. I usually have a bunch of questions and they are patient. Highly recommend.
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April 2024 by BigD
Jessey winners was Fantastic in providing relevant information and quote that made sure I was completely insured but not over insured like I have been for the past 10 years! I’ll recommend him to as many people as I can encounter!
