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February 2024 by Jm Huvar
Very helpful set up our home WiFi and Internet when we got home all we had to do is plug it in and turn it onThank you
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January 2024 by David Wert
Very very great store!! I have been with T-mobile for 6 years.I had a billing problem from miscommunication on a plan upgrade.The GM (Arlene) of this location,fixed it, very efficient, without me jumping through hoops.Super happy with how T-mobile handled everything!Definitely would recommend to everyone!!
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January 2024 by Win
Even one star Review is a lot for them! Don’t do business with this store. Very Rude Stuff!They have the worst Services I ever seen. They will lie and go around but not solve the problem. Save your time and money!
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January 2024 by Megan Spivey
T-Mobile is a great company. I love T-mobile Tuesdays.
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January 2024 by Tom Schap
The customer service was quick and cordial
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December 2023 by Alex Wagner
Thank you Mike for the great and fast service. I came in to renew my first responders discount for my mobile phone plan after I was unable to have it verified online or over the phone with custom support. In less than 10 minutes he was able to get everything renewed and I was out the door with the discount! Very fast and knowledgeable staff at this location. Thank you again, Mike for the speedy turn-around!
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November 2023 by Jose B Quintero
Employees all really professional. Especially Ty who took care of us. The office is comfortable and I would highly recommend them.
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November 2023 by Steven Atherton
Went in to simply buy a screen protector, wasn't sure which one would fit. The two people waiting on customers never acknowledged me or the two other people sitting there waiting. After 10 minutes I spoke up and they responded. Simple suggestion, when a new customer walks in, take a second to acknowledge them, ask if they have a quick question and if they need full service, then inform them you'll be right with them. That simple gesture makes a world of difference
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October 2023 by Phil Vandergriff
T-Mobile needs to have more employees like Felix. He signed us up for the 55+ phone plan and did a great job. Saved us a lot of money. He was patient and spent the time to get us the best deal and explained everything well. Included several options. He spent several hours, including about an hour after the store closed, waiting for all the upgrades and downloads. What a great young man with a very good work ethic. If anyone needs any service with t-mobile, I highly recommend Felix Guilbe. He's great!
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September 2023 by Yolanda Cruz-Wise
First time here, came in for the 55+ deal. Ty was extremely helpful in my purchase. He understood what I exactly needed. Would recommend him for a promotion raise... ?
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September 2023 by Hustle Hard
Just upgraded my galaxy and my sales associate Ty was amazing thru the whole process!! Even when I was being difficult!! I truly appreciate appreciate someone who saved me money on everything I bought accessory wand bill wise! I really appreciate his kindness!!
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July 2023 by Eurico Libro
This branch has always had very knowledgeable reps who try to take good care of my needs. I've used them many times over the years. I've only had one bad experience, and that was because a poor tmo policy blocked what I was wanting, and the rep couldn't help that. Definitely recommended. Can be quite busy at times, but worth the wait.
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July 2023 by David Palermiti
Jose R and Big "E", were on top of their game. Jose was courteous and genuine in his service and knowledge. This has been one of the best experiences at a T-Mobile store.
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June 2023 by Anthony Clark
Huge store, lots of products, very helpful, knowledgeable and friendly staff. You're taken to a table with a sales rep to sit and go over what you're looking for, plans, prices etc. Never felt rushed as they have plenty of staff to assist. Great experience. Just bought the Samsung S23 and watch 5 and I'm pleased as all the features were explained and set up. All information was transferred from my old phone to the new one.
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June 2023 by Kathy Sterling Niemann
We were done with Spectrum internet and decided to shop around for other options. We visited the T-Mobile store across from Largo Mall and got all of our questions answered. Chad was so helpful that we stopped our search and switched right there. The service was outstanding and seamless. Thank you Chad for for your patience and humor as we switched to the T-Mobile family!
