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September 2025 by David Norcliffe
I had a query on my order and my request for information was answered clearly and speedily with all matters resolved
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July 2025 by D. Dawe
My Kim’s unit was working great and then one week after I received it I had an issue where the front of the unit was damaged. I contacted this company and they works very responsive and replaced my entire unit. I highly recommend.
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June 2025 by Waldemar Rivera
I order the tens glove. No instructions with them, called the company and they said moisten gloves, don't soak. I tried that, even moistened my hand, nothing. I used the conductive spray and nothing. Don't waste your money.
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December 2024 by Saeed Taie
Very attentive and offered honest suggestions.
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December 2024 by Susan Coudriet
I have no issue with the company. Unfortunately they do not have a STEM machine that approaches the current used in a physical therapy office. Even at it's highest setting the EMS7500 doesn't provide the amount of current that my husband needs. I don't think anyone else has a machine that is what we need. For now, we will just be doing this therapy in the PT facility. They did provide a prompt and courteous reply to my email request.
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August 2024 by Mary Jones
Have bought many items but this one is the best
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July 2024 by Peggy Sears
I've dealt with customer service twice, and each time found the representative to be interested, concerned, and eager to resolve the issue. They take their time with you to make sure you are happy with the product and the product is performing properly.
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May 2024 by Joseph Ferrante
Very reliable knowledgeable reputable place to do business with I would not hesitate to buy anything else from them the people that are all professional and very helpful
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April 2024 by Steven Radzik
I have been using Tens Units Inc, for about 4 years now. They have wireless TENS units, that just snap onto, very high quality, butterfly back patches (at least that’s what and how I use it).
These wireless units are so easy to operate, and there are no more wires.
I use mine faithfully, every day.
They are especially helpful, when driving long distances too, as I did 13 concerts last year. And, I wore wireless TENS units, to every concert itself.
Any problems I’ve had, customer service, have found solutions.
Great company. Highly recommend.
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February 2024 by Keto Natural
Very quick and accurate correspondence. Thanks
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February 2024 by Jorge A Zambrano
Thank you for assisting me quickly and easily.
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January 2024 by Tracy Roller
This TENS Unit is a great product, it relieve pain without drugs.
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November 2023 by g m tbird
The unit I purchased works really well and I like it - it is much more powerful than I had anticipated. I had a little hiccup with part of my order, but Kate worked magic and resolved the issue for me. She was absolutely wonderful and I will be making an additional purchase shortly simply because of her really terrific attitude and help.P.S.: I ordered some additional items and just want to say that my motivation was in large part due to Kate. Wonderful person and super nice and helpful. She is a jewel!
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October 2023 by Karen Perecz
The red light definitely is not an infrared light. I am returning, and the returning process would not complete. Thank you anyway.
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October 2023 by jeannie flores
Someone listened to me!!! Thank you!!!
