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February 2024 by NEA
Clean facility.
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January 2024 by Adam Poindexter
Excellent customer service
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February 2023 by Devon Bludworth
Friendly service.
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October 2022 by Shannon Perez
About a year ago, I noticed some white stuff on a piece I had in climate controlled storage. Thought maybe it was dust even though it looked and smelled like mold. Started to downsize more in the unit this summer and a wooden piece had the same “dust” that looked like bread mold. Come to find out, everything that wasn’t sealed in a box or in airtight bags had this mold on it. No leak in my unit. Associate at the front desk was beyond nice and thorough. Went to check, tried to get a solution for future customers. She was amazing- she gets five stars! In the end was told by management to make a claim with the insurance carrier for the unit. Nothing in the unit was worth top dollar money, mostly sentimental things, but it is a little concerning the solution wasn’t “let us check it out, and try to fix the problem” but rather to just try to get insurance money and move on. I paid a nice amount for an indoor climate controlled unit specifically to avoid this issue in the Florida heat. There are two other larger indoor storage units companies that may charge a little more in close distance to this one that I would check out first if you need climate controlled storage. The money is worth knowing your stuff is safe if you need it to be climate controlled. If you are doing outdoor units for cars or boats or things that you might keep in a garage I’m sure this place is fine. The front desk staff has been very lovely the few times I’ve gone in.
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August 2022 by Anthony Vellardita
Upon picking up my rental truck I was told the last renter did not fill it up all the way and I was receiving it at 1/4 tank and I would have to return at a quarter tank. Once I started the truck, it was on Empty below an 1/8. I went back in to get the rep out, she stated that trucks are never given out at what it needs to be returned at. Despite what clearly states on the contract and within the truck on the gas gauge sticker. I needed the truck for a move that day and didn’t have time to deal with a neglegent I haul rep. Truck was returned at 1/4 so the next renter didn’t have to deal with this issue. Overall I’ve had to rent Uhaul trucks for years and never had this issue. This location doesn’t honor typical Uhaul policies. I get gas prices out soaring these days, but it’s always been the corporate Uhaul policy to return the truck with the same fuel you got it. Not expect you costumers to fill it up for you on their dime.
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July 2022 by S Perez
About a year ago, I noticed some white stuff on a piece I had in climate controlled storage. Thought maybe it was dust even though it looked and smelled like mold. Started to downsize more in the unit this summer and a wooden piece had the same “dust” that looked like bread mold. Come to find out, everything that wasn’t sealed in a box or in airtight bags had this mold on it. No leak in my unit. Associate at the front desk was beyond nice and thorough. Went to check, tried to get a solution for future customers. She was amazing- she gets five stars! In the end was told by management to make a claim with the insurance carrier for the unit. Nothing in the unit was worth top dollar money, mostly sentimental things, but it is a little concerning the solution wasn’t “let us check it out, and try to fix the problem” but rather to just try to get insurance money and move on. I paid a nice amount for an indoor climate controlled unit specifically to avoid this issue in the Florida heat. There are two other larger indoor storage units companies that may charge a little more in close distance to this one that I would check out first if you need climate controlled storage. The money is worth knowing your stuff is safe if you need it to be climate controlled. If you are doing outdoor units for cars or boats or things that you might keep in a garage I’m sure this place is fine. The front desk staff has been very lovely the few times I’ve gone in.
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April 2022 by David Sims II
Outstanding customer service. Owners are very helpful and understanding. My go to location for storage every time.
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March 2022 by Anthony Bongiovanni Jr
We had a great experience with Gary and Dale the managers here.They found us a 30' storage unit that fit everything we had in our 26' UHAUL truck!They were very kind and professional folks.Very helpful for!
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December 2021 by John Bell
great location - right down the street from my house. secure & love the new sun awnings they just put in so you don't have to load / unload you items in the hot sun.
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October 2021 by PetVet
Super nice folks, secure & love the new sun awnings they just put in so you don't have to load / unload you items in the hot sun.
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June 2021 by Pet Vet
Super nice folks, secure & love the new sun awnings they just put in so you don't have to load / unload you items in the hot sun.
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June 2021 by Jennifer Mitchell
Great to do business with! Thank you!
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May 2021 by Adam Wojciechowski
Owners are nice people. Had an indoor unit for 3 years. Never had a problem and no animal activity.
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March 2021 by Cindy Dailey
Very nice front desk clerk
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March 2021 by Nicholas Fritsch
This storage facility is the best managed, The best maintained and The cleanest storage facility in FL. How do I know, we have our storage there for over ten 10 Years.We previously used another regional brand facility and it was terrible. Gary and Dale (managers/owners) will help you
