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January 2022 by Rebecca Fraley
I am quite thankful still for the teller who was able to close my mother's account for me when I had extreme unlimited time to address Mother's affairs in Florida. This was in Oct 2021. I needed to close it before flying back out of Florida. Other Wells Fargo that Mom had her account with had closed, and had to find another branch. The teller said I would need to see the manager, which upon that announcement a woman next to me at the counter said SHE needed to see the manager when she had been conversing with the teller prior to me saying that, as if it was an unhappy social visit. I was in tears at that point to think I would not be able to close this account and could not just travel back to Florida anytime soon to do this. I told the teller I was not going to keep it ope, n was there any way she could do it, and luckily she did, which I know is not the procedure I am sure, but thank God for that teller. Without her help I could not have done it and I was out of time. I have thought of that teller often since then and how she was one of the very good, honest, and remarkable people I have crossed in life to help. When life is continually hard, one remembers the very good and the very bad. Thank you Wells Fargo Indian Rocks.
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November 2021 by Mary S
Today I waited in line 20 min or more to change $50 in smaller bills. First - the young man took my bill, then after minutes came back saying that I have to wait because he is leaving, and another person (the only one) will be take over. The teller who called herself manager was rude and lacked any customer service skills. On top, she made me a liar. I am a customer since 2000, maybe too long. This is my first complaint, and I won't stop.
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February 2021 by James Andjelic
The Wells Fargo branch on Walsingham is the best one of the entire W-F bunch. Rarely, do I actually walk inside a bank anymore. However, when I actually do arrive at the Walsingham branch, everyone is quite attentive to my needs and effusively polite. Now, if you want to talk about management at the corporate level, that is a different discussion. These people at the Wells Fargo branch on Walsingham do their best every day, in my opinion.
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February 2021 by Chiara Blake
Love this location. They are always friendly. Have a drive up teller for safety during Covid19 and I appreciate that. Only thing missing is a drive up ATM
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February 2021 by Jeff Robertson
Customer service is completely non-existent. HORRIBLE!!! I've been with WF since 1997. No excuse. Apologies are worn out as well as responsibility. Ending my business with them soon!!!
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November 2020 by A Guy
Thank you for being good to me. Nice people work here, please open a account here if your having issues with your bank. They have taken care of me at Wells Fargo like family, actually they treated me better than my family did. Appreciate understanding and trying to understand.
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June 2020 by Jafar Rubaii
This branch is why I do business with Wells Fargo. Well staffed, pleasant tellers, short wait, great hours. Overall a wonderful banking experience. Hope to see it reopen from Covid soon.
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January 2020 by Janice White
The older white lady teller doesn't like to out money in minorities hand and she also have a problem with minorities and passports
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July 2019 by Dorothy Hewett
The tellers are always nice
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January 2019 by Shane Schmidt
Marina, the branch manager is absolutely amazing as well as April the business banker. I've dealt with several Wells Fargo branches and so far this one has the most competent & helpful teams I have experienced in any bank. I may be switching my other accounts to Wells Fargo in future.
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November 2018 by juir navaro
A women stabbed my credit card nd the owner seems like the kind to choose friends over customers.
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September 2018 by barry gray
Changed hours
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July 2018 by Pete Rogers
Go somewhere else!
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June 2017 by G F
Despite some of the negative reviews I've been reading about workers at this location, my experiences have been very pleasant. I'm usually greeted immediately after walking inside and I never wait longer than the usual few minutes. Once I'm being assisted, focus remains on me and I'm usually out of there in mere minutes. I have not had any negative experiences. However, I do not like that WF holds funds for a few days when depositing business checks, but that is company policy and not reflective of the staff at the Jasper St. branch in Clearwater. Anyone that ever HAS a problem with the staff should bring it to the managers attention. I'm sure they want to and are willing to fix it. 4. 9 stars
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April 2017 by Chris Jenkins
Unethical company, don't do business with them.
