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January 2024 by Fonzie here
Wed. Jan. 24th 2pmI ordered a chocolate shake. I requested no milk just ice cream blended. They said they couldn't make it.With bad attitude, very bad service. They need special customer service training.Poor, poor, poor
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November 2023 by Nothing to see here
I am beyond outraged with Baskin-Robbins. What was meant to be a joyous birthday celebration turned into a complete debacle thanks to their incompetence. The birthday cake, which was the centerpiece of the party, was defaced with a grotesquely green-tinted photo, rendering the image of the birthday individual unrecognizable and making a mockery of the occasion.In a state of sheer anger and disbelief, I left the store immediately, only to realize later that I had forgotten to pick up the rest of my order in my haste. Attempting to resolve the matter, I found myself smacking into yet another wall of frustration as the store’s phone line was out of order. It's as if they don't care at all about customer service or the importance of someone's special day. This level of negligence is astounding and has completely ruined what should have been a happy birthday celebration. Their actions, or lack thereof, are inexcusable.Update 11 November 2023:I contacted the corporate office to discuss my issue. They informed me it would take two days for a response from the store. After three days without contact, I reached out to corporate again. They assured me I'd hear back in a day and a half. District Manager Reada then advised me to visit Store Manager Sara for a full refund, providing me with his name and phone number.
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November 2023 by Kari B.
We have been going to this Dunkin for over 10 years. Our service today was terrible. It was extremely slow. The cashier was nice but the food lady was rude reprimanding customers for not hanging onto their receipts. 1. It's so slow you don't need one. 2. The cashier was not providing receipts. I'm not going to pay for something to be talked to like a child. Will not be back.
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September 2023 by luisa fernanda marcalain
Was a disaster, I asked for a median jamoca cappuccino blast, and the lady gave me jamoca almond fudge (Im allergic to nuts), and I ask for wipp cream, she said you have to ask is not coming with wipp cream I was like what???? Omg HELP
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June 2023 by Gelly Rokz
Good selection. Lady working the shop was nice. Great location.
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June 2023 by Linda Williams
I ordered a father's day ice cream cake that should have came with extra scoops of ice cream on top and it only had 3 super tiny half melted scoops . Looked nothing like the picture. I'm very disappointed
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April 2023 by Jason C.
Service is ridiculously slow and rough to take! Don't plan on getting served in order, 1st customer to order will be 10th to receive it! Positive note, great location, with better management and work flow this could be a great place!
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September 2022 by Ray Corso
This location sucks!!! I ordered Door Dash they cancelled my order and didn’t answer my call or Door Dash’s 2 calls. You hire children you get children results
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June 2022 by Victoria L.
From New Jersey and this dunkin is better then any locations near where i live lol! The 3 ladys are super nice, and very consistent with the orders. Also very clean. I love this dunkin!
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May 2022 by Surfcityusa H.
The worst service ever. I placed an order when there was only one person in front of me. I waited and waited for my order. There was a man who ordered after me with a large order, other people after that. After not getting my order and seeing the man after me get his large order I asked about my order (2 sandwiches and a cup of coffee). They said it is coming right up, well they hadn't even made it. The woman had to go ask another woman about my order. When I finally got my sandwich, it was not warm like it should be served, the cheese was not even melted. There was no apology for having messed up and missing my order.
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March 2022 by concertchic313
With Team Baskin Robbins and Dunkin, you can't go wrong! Great staff. Clean. Great area. In a plaza with Publix, Dollar Tree, a sushi place (and more). Perfect as always. :)
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February 2022 by Doug Nicol
I ride my motorcycle here every Sunday morning for a cup of Dunkin Donuts coffee. Service is quick and the ladies behind the counter are very friendly. Plenty of Outside seating.
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January 2022 by Jay C.
Not all Dunkin Donuts are created equally. This one is on the lower end of the scale no matter how many times I go in there three staff is scatterbrained and absolutely Clueless. And usually it's because they don't have enough staff on hand or maybe it's the manager I'm not sure but I don't go there any longer I'll pick a ride down the street to the next one where they seem to be much friendlier
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October 2021 by Pat Hanz
Allowing people without mask and we were waiting in line and the girl help people who came after us.
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August 2021 by Drea D.
Fast. Nice. I used the mobile app order about a minute away from the store and the coffee was ready soon after.
