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December 2023 by Linda B
Was very pleased with my choice. they gave me the best price and they guys were great.
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November 2023 by Daniel Preece
Team was very organized and pleasant to deal with throughout the whole process.Care was taken with furniture and the team worked well into the evening to finish the job!
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October 2023 by Alicia Mixon
If I could give zero stars I would! They advertise that they have their own trucks but do NOT! They picked up my belongings in an Enterprise moving rental van, then delivered my things in an 18 wheeler & tried to charge me additional fees for that truck, stating that they wouldn’t be able to get into my apartment complex BEFORE thymes had even seen my complex! They also lied & told me there was no charge to go to the 2nd floor but the movers waited until they got to my new place to tell me that I would be charge PER STEP, after 7 steps, not after the 2nd floor, as stated! Basically, please look elsewhere when moving across states! They also broke several of my items! Horrible company!!
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October 2023 by Aliza Teichman
So they had a supposed “very thorough” inspector come out and give us an estimate. Great! When the guys came the estimate turned double. Then, they shattered our beautiful 75” TV which was not even a year old. We filed a claim. And they gave us a measly $75 for this $900 TV. It’s disgusting.
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October 2023 by Sonya Miller
Julio & Marcus were absolutely amazing! They were fast, prompt and handled our contents as if it were their own. They were responsive to our needs and worked with our crazy schedules.
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October 2023 by Jay Y.
I would rate zero stars if I could.I contacted GM Van Lines in late August. I spoke to a man named Howard who told me that in order to hold the reservation at the price quoted, I needed to pay a deposit of nearly $700. No other company I spoke to asked for a deposit up front like Howard did; but he assured me that if I decided to cancel, the refund would be posted immediately. After I spoke to several other companies over the next week or so, I chose to go a different route and called GM Van Lines to cancel my reservation. Howard was very upset, but after much arguing he finally said he would process the refund and it would take 10 business days to post. After waiting for over 15 business days, I called the company and spoke to Trisha who informed me that the job had never been cancelled and I was still scheduled for pickup on the specified date. Not only that, but if I were seeking a refund, it should have been posted immediately and not 10 days later like Howard had said. She contacted her boss, Oded, who posted the refund the very next day (now late September). At that point, I thought the ordeal was over.The refund sat as a pending transaction on my credit card account for 4 or so business days before mysteriously disappearing. I called my credit card company who told me that when a transaction disappears like that it usually means that it was cancelled by the issuing company. I called GM Van Lines and spoke to Trisha again who called Oded and called me back to say that he said that the problem was not on their end. So now I am left to sit here wondering where the transaction went. Dealing with this company has been a nightmare. Howard was pushy, disrespectful, deceitful, and patronizing in my dealings with him; and he was especially disrespectful and angry during my first attempt to cancel the deposit. Trisha and Oded seemed upstanding at first, but the fact that I am still dealing with this debacle means that they are either lying to me or ineffectual at their own company against Howard.AVOID DEALING WITH THIS COMPANY. SAVE YOURSELF FROM A MAJOR HEADACHE.
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September 2023 by Gene Reneau
The work of Mason and his team was above and beyond our expectations. They arrived on time and were very careful that none of our valuables were damaged. An outstanding crew, which I intend to request for any future relocations.
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September 2023 by Kamila Silverman
The best! Julio and the team were so attentive, fast, professional! They took care of all of our stuff as if it was theirs! Good attitude! Went out of their way to make a stressful day more bearable ! Thank you!!
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August 2023 by kyandi kane
This moving company is awesome! I had to ship furniture to Virginia within a week and searched around for moving companies who gave me such outrageous quotes and 2-3 week timelines. I was at my wits end when I found GM Van Lines on Thursday. From the moment Trish answered the phone, she was so helpful and patient. She informed me of the charges and services which included breaking down the furniture and putting it back together upon arrival, and the charges were very reasonable. Most of all, she was honest about the timeline - they would shoot for a week, but it could get there earlier barring common issues such as traffic, weather, etc.The guys came on Saturday to pick up furniture from the house in Boca Raton and the storage unit in Coral Springs. They were very organized, professional, fast, careful and courteous. They handled the furniture as if they were their own, and every piece was delicately wrapped and secured. The furniture arrived in Virginia on Tuesday evening and I was very impressed that they made it happen in such a short time.Overall, this was an awesome experience with a great company that provides excellent service. I would definitely use them again! I have been telling friends and family about them and plan to tell strangers who ask as well!!GM Van Lines, Trish and the team are pure awesomeness!!!!!!Christine - Boca Raton (8/5 pick up).
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August 2023 by Devin Carmichael
Julio, Cliff and Clint were amazing. Made the moving process quick, easy and fun. Very Affordable and they make sure to protect your belongings. Highly recommend.
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August 2023 by ayelet sstern
We've moved with GM Van Lines a few years ago and decided to use their services again this summer. I am happy we did it. The best decision!Just like before they were professional from the beginning till the end. When I called the office the salesperson was knowledgeable and explained everything, and answered all my questions. The movers came on time which was very important for us because we had to empty the rental property a day after our move date. Our furniture was wrapped, and the TV's and other electronics were delicately cared for.This company was good years ago and they really keep doing everything excellent like before. I will definitely recommend them to anyone who is thinking of moving in the near future.Keep up the good work! GM Van Lines!A.S.
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August 2023 by david lavi
GM van lines moving, and storage was amazing had a last-minute move that had to be done. I didn't pack anything they had a crew of 4 come and pack everything in my 3bed 2 bath house. Very nicely bubble wrapped and safely secured in the truck would highly recommend using their services. No damages to any property everything made it on time. 10/10 would recommend.5
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August 2023 by Nanu Bosterita
The worse company I have dealt with for an out-of-state moving, they tell you one thing and then they do another. I took the time to create an inventory with pictures, description and measurements so there will be no surprise and viola the movers didn’t have that inventory they had one from 1 MONTH before when we first started the process which magically was an extra charge of $1.5k after I even added extra boxes I actually didn’t have but just in case, they refused to take a toddler trampoline and swing set even though they were on the inventory so here is another lose for me of over $400 since they were less than 6 months old. We had purchased furniture that was left on boxes so they will take less space & was told that the movers will put together and they didn’t, they forgot an entire room at the end of the moved and blamed it on us which is a COMPLETE LIE they forgot because we even left the light-on on purpose, so when they went ahead to take the stuff from the room they were tired already so they didn’t take the furniture apart and it took more space than expected as well as they had the truck organized already & threw that entire room on the truck of course so they charged more. They said that I had 5 suitcases when I had 4 I even have pictures, 7 wardrove boxes and I only had 6; and they even have the guts to tell you they work for TIPS and they trash talk they coworkers, so unprofessional.STAY AWAY FROM TRISH, DAVID (VERY DISRESPECTFUL MANAGER & A HUGE LIAR) & PABLOBE VERY CAREFUL I WARNED YOU.
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August 2023 by Nanu B.
The worse company I have dealt with for an out-of-state moving, they tell you one thing and then they do another. I took the time to create an inventory with pictures, description and measurements so there will be no surprise and viola the movers didn't have that inventory they had one from 1 MONTH before when we first started the process which magically was an extra charge of $1.5k after I even added extra boxes I actually didn't have but just in case, they refused to take a toddler trampoline and swing set even though they were on the inventory so here is another lose for me of over $400 since they were less than 6 months old. We had purchased furniture that was left on boxes so they will take less space & was told that the movers will put together and they didn't, they forgot an entire room at the end of the moved and blamed it on us which is a COMPLETE LIE they forgot because we even left the light-on on purpose, so when they went ahead to take the stuff from the room they were tired already so they didn't take the furniture apart and it took more space than expected as well as they had the truck organized already & threw that entire room on the truck of course so they charged more. They said that I had 5 suitcases when I had 4 I even have pictures, 7 wardrove boxes and I only had 6; and they even have the guts to tell you they work for TIPS and they trash talk they coworkers, so unprofessional.STAY AWAY FROM TRISH, DAVID (VERY DISRESPECTFUL MANAGER & A HUGE LIAR) & PABLO BE VERY CAREFUL I WARNED YOU.
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July 2023 by Colette Patricia
STAY AWAY!!! Their workers hit a sprinkler in my building in November 2022NO ONE HAS PAID US BACK!!!ALL THE FLOORING OF THE APARTMENT WAS DESTROYED. THEIR INSURANCE WONT COVER THE DAMAGES. NO ONE GIVES US AN ANSWER!! They pass from 1 insurance company, to the next, to the next!This is probably the worst company ever. Then when you call you have to get through their receptionists which all act as wannabe security guards, probably protecting the owners from all the issues they have!MY WHOLE APARTMENT WAS DESTROYED AND THEY SAY SORRY. THE GUYS IN THE PICTURES ARE THEIR EMPLOYEES!!! THE MOVERS!!!!!!!HORRIBLE COMPANY!!! Imagine this happens to you?! All your belongings wet, the flooring ripped out. All the flooring ripped out! and all they say is sorry!!!****My building responded the day of the damage. I guess it’s the receptionist pretending to be working who is answering this post.STAY AWAY!!!!!
