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December 2023 by Mevolty LLC
Terrible! First an employee didn’t know how much gas he was supposed to put on the women pump. He said $20 she said no $45. The employee ryan was just sitting there like he knew everything but wasn’t helping him. He had three people front of him and not no one had privacy to pay. An employee walked out and went to the bathroom while the line was out the door instead of helping. I left and came back and it was only two of us and the were so engaged in their conversation with the employee that was behind the cash register that stated he worked at a different location rather than helping us. When we finally got helped they all were acting like they didn’t want to be there. The female employee stated she was transferred and ryan said other dude was new when i asked was everyone new. It sucks to get that customer service when there is already 6 homeless people outside begging you for money. They stated the manager was fired but in my opinion they should have been fired too. I have came many to times and even when it has been only one worker by himself never have i ever received this customer service. Should have been a Wawa instead
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November 2023 by B.A. Youngblood
I've come to this location several times since January 2023 various times after midnight. It's not 24 hours.
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October 2023 by Eshana bien-aime
How is this supposed to be a 24 hour racetrac but it’s NEVER open 24hours . They lock the doors at 11 then open at 4a.m like let’s be serious .only reason I come here is because it’s literally next to where I stay . Never had bad customer service but sometimes this establishment isn’t a convenient location. Rather come during the day then at night which is why they’ll be getting 3 stars
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October 2023 by Luisana Rojas
Mrs. Jacqueline attention is excellent, in addition to the cleanliness of the place and her services.
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August 2023 by Travis Simpson
I was going to go into this particular store because it is close to home, but Monday night after midnight, into Tuesday morning, I was informed by the security guard that the store was closed... WHY?!?!?!?!?!?!?? No explanation as to why the store was closed, how long it would be closed or given a choice of going to any kind of after-hours service window. This seems to be a pattern for this store... I'm trying to contact the store at this very moment but all I get is a constant ringing phone. Is the store open right now,bat 2:24 a.m.???
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June 2023 by Manuel Arellano
You need to watch out , this gas station got scanners on their pumps that clone your card and try to charge you upTo $150 without even using it
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March 2023 by Ebony Harris
This place is terrible. I live in the apartments near it. Every time I come there they’re always clothes are always out of gas the stores never clean or restocked on anything there’s always bombs soliciting hanging outside the store, begging for money sometimes I’m afraid to even walk in there this store needs new management and better customer service. Coming to this race track is a disgrace.
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March 2023 by Tdaniels Daniels
Lady in the pink wig ( Madalia ) very rude and disrespectful! Costumer service very low! -10/10 disgusting!
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January 2023 by Dee H
My cc info was stolen last night at the pump with the flickering lights. My bank sent me a fraud alert ......i cant reach anyone at the stores phone number so i called the guest service number to report it and they told me they never heard of such a thing.. i told him to educate hinself on this scam and look at the other reviews here cause apparently im not the only one that this has happen to at this location. I DID TRY TO CONTACT THE 888 NUMBER AND SPOKE TO A MALE WHO SEEM TO BE UNEDUCATED ABOUT THE SCAM AND WAS NONCHALANT ABOUT MY ISSUE. AND SAID TO CONTACT MY BANK. HE SAID HE WILL MAKE A REPORT..I JUST WANTED THE STORE AND CUSTOMERS TO BE AWARE IF THIS ..THEY TRIED THE CARD 4 TIMES AND LUCKILY GOT NOTHING CAUSE I KEEP THE CARD LOCKED AFTER EACH PURCHASE
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December 2022 by j gav
Race tracs are Race tracs. They have lots of quick grabs, staff that tolerates customers, and the usual suspects hanging out... It's a Race trac.
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September 2022 by Ashley Poltrock
We use to love this racetrac. It was convenient and everyone was extremely nice. For the last month or so it has completely gone downhill. The employees don't acknowledge you and don't care about if there is a line and there is one person at the register, but 5 employees just Ealing around talking. I just waited in line for 10 minutes, got rang up, went to pay with my card, and was told cash only. I said never mind then, as I didn't have any. There was no sign, no one said anything when I walked in. I told the cashier they should either put a sign on the door or at least inform people when they come in so they don't waste their time standing here to not be able to pay. This happens quite often or they are completely just because. Need to get better people in there and either fix the credit card machines or figure out why they won't accept cards.
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September 2022 by Arlene Castro
Great hot hoagies and delicious coffee
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July 2022 by Kenneth Burke
I want to share my story of my great experience at this place. Kris was more then nice to me , helping me with directions. He could see that I wasn't in the best mood , but he let me know that things will always get better as long as you take care of yourself. This guy is an amazing Strong Black Man that doesn't look down on any race,cred or color. Thank you so much KRIS!!!! I've never seen him be mad at a customer. This guy shows you that no matter what your going through, he will do his best to help. Give him a RAISE !!!!!!!!!!¡!!!
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July 2022 by Gabriella Rose
i used to have the worst customer service experiences and hated coming here , but i went in a couple days ago and sean made me feel so welcomed. he greeted me with a smile and overall made my experience coming here so much better. Thank you all for stepping in the right direction and hiring better employees.
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June 2022 by Karen Green-Walker
Stopped by to get some gas and decided to go inside for some ice cream. The attendant was super nice and laughed at my little bit of ice cream. I told him I was on a diet so I just needed a little something.Great customer service he had and super pleasant. Thanks RaceTrac
