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July 2023 by Denise Moore
Absolute horrible service! If I could give zero review I would and this is constant bad customer service I sat in the Drive-Thru for over 15-20 minutes trying to do a simple deposit I then went inside ask to speak to a manager because at this point I'm closing my account this branch is absolutely the worst truist in Broward county! So I will be going to the friendly truist on Broward Boulevard or on Andrews Avenue any one other than this one they don't care! Originally SunTrust excellent service been with them for over 20 years I like the bank itself but I will not be returning to this branch
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July 2023 by Manny Cabrera
Great bank to work with. Good customer service.
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July 2023 by Chris Allen
If you want to hear the people paid to help you that they are ready to go home for the day, this bank is for you. If you want to watch the manager, Sandra, leave at 4pm with 8 people in line, this bank is for you. If you want to bank around closing time at 5pm, and want to watch 6 employees stand by the door while 1 teller helps everyone in line, this is the bank for you. The culture in this bank is toxic. The employees do not value you and your business. I will go to any other branch until I take my business elsewhere after over 30 years. Stop banking here. You are an inconvenience to them.
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November 2022 by Reneece Mills
This branch is just ridiculous. They move slow and do not have concept of time. There are three workers at the teller but there is only 1 person working. The lady working the drive through has ear pods in her ear and moving slow with a lone of people waiting outside. I came inside at 11:00 and it is now 11:40. A 40 minute wait is ridiculous. You need to hire more people for faster and better customer service.
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November 2022 by Pat Christi
FYI cause Customer service don't tell you this when you go to open or reopen a social security account for your child‼️‼️‼️In my case I had to reopen a dedicated account for my savings part cause I already have a checking for my child.Little did I know I needed another letter from social security stating I'm reopening another savings,my kid social security card and birth certificate,my id and social security card as well.
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July 2022 by Jeff Riggs
Slow every single time. Dirty and dysfunctional. Has more employees than I've ever seen at Truist to boot!
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June 2022 by Ana Torralbas
The bank I go to is the one in Wilton Manors, Florida. They are always very courteous and kind. They know what they're doing. They explain things to the customer in great detail and make sure we understand. They don't let you walk away without having you explain to them the answer to your question. They're cool and i like their customers service skills!!I really like their way of doing business.Thanks Truist,Ana Torralbaswith
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March 2022 by Beautiful Gigi
Don’t like the teller’s in there
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March 2022 by Sonyette Walker
I didn’t think another bank could get worst then Wells Fargo but this triust bank is a complete failure
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March 2022 by Ana
Long wait the company should hire more employees.
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March 2022 by Francis Dupuis
They are the slowest and most unprofessional bank I’ve ever seen!
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January 2022 by Demarquis Lane
The slowest Suntrust I ever been to. This lack of customer service is unsatisfactory
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December 2021 by Drew Summa
The slowest branch for years, now the other branches are closed on Saturday yet they still only have 3 tellers working on Saturday. SLOW...
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September 2021 by Patricia Harper Baker
Here with my elderly aunt. Currently 17 people waiting inside and there’s only one teller. This is Friday and management should do a better job at scheduling or jump in to assist.
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May 2021 by Shirriah Jackson
Rude, disrespectful, and lazy... Your better off opening chime account.. gold rush... Green dot. Don't waste your time.
