“I chose to shop at this Ross today because there were only a couple of people in line. By the time I was ready to pay, the queue had grown to a reasonable five people. Within a few minutes, another six customers joined the line.
Despite having seven cash registers available, only two cashiers were attending to customers, and one of them seemed to be handling a return. I noticed a female customer entering the store, expressing her frustration about the long queues. It struck me that it might be Ross’s policy, approved by corporate, not to prioritize staffing at the cash registers, regardless of how many people are waiting. It would be interesting to hear Ross’s explanation?
Nonetheless, I ended up purchasing some good quality items at reasonable prices, and overall, I had a pleasant shopping experience.
If it hadn't been for the unnecessary queuing, I would have given Ross a 5-star rating”
“The experience here was amazing Andrea helped me fully thru the prices of finding the perfect!! Dress!! So much amazing different clothing here! Come you won’t be disappointed!!”
“Store looks beautiful customer service is great the lady with the fashion glass I think her name is Bee and store manager
Tamela is fabulous thank you ladies for always getting me together for my special date..”
“They had tons of stuff!! Was there for hours and still didn’t get through it all. Not even close!
Walked out with a pair of men’s shoes, hubby was trying them on in car immediately after and noticed a rip. So brought them back in less than 5 minutes and the lady at the front was gracious enough to let me exchange them! She was super sweet and pleasant.
**But one thing I have to mention is my husband went to the bathroom at the same time (after me) and he was told no, you can’t use the restroom?!! That was completely wrong. Maybe some workers are racist against men or what?
Otherwise everything was great! Thank you, I’ll be back next time I’m in town.”