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November 2023 by Gerson Puig, M.Ed.
Love the new location & today, for the first time ever, they were serving up burgers & dogs!! I love the vibe because I was about to ride to Harley but stayed to eat and ended buying the Cardo headset & a helmet for my wife!! ??Keep up the good work!! Your team members (Bryant, Elmo, Liam, Sean & Valentine - to name a few) are always on-point with their service, recommendations & product knowledge…Looking forward to seeing Cycle Gear host more BBQ’s & growing the biker community on this side of town… ?️?
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November 2023 by Grand Poobah
Your guys were spot on. The store was relatively busy for Black Friday and your sales people moved from customer to customer to make sure they were being helped. They were all knowledgeable about various gear. My wife got kitted up from head to toe. Let the adventure begin.
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November 2023 by Jean Cephas
Sean at the Cycle Gear in Coral Springs on Sample Road was the best sales associate. He was very attentive, patient, knowledgeable and funny. I walked out feeling very happy about my purchase!!
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November 2023 by Elizabeth Harris
Nice new store. Tons of selection of nice and good quality gear. Friendly staff. Pretty knowledgeable. I came later in the day like an hour or so before close and I believe there was one associate on the floor (who was great) but I didn’t see anyone else working with him. Maybe someone in the back? But I’ll be returning for sure
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November 2023 by Carlos Ramos
This store is amazing. Talk about top-notch customer service Bryant the manager really made my experience so much better by helping me choose the perfect helmet he explained everything in detail. I have been riding for years and I learned a lot of new things today. I ended up purchasing a Bell race star helmet. I definitely will be returning. Thank you so much Bryant for the great experience.
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November 2023 by Bee Chhim
Beautiful store. Inventory was laid out well. The employees were very informative and helpful. I step in two Cycle Gear stores this week as a new rider. The first store was cold and wasn't very helpful. This one is. I’ll happily make the extra ride down to CS to get my gear.
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November 2023 by Rodolfo A.
If I could get zero stars I would. The website said this location did not do tire services. I called to confirm because it is the nearest location to me. Bryan confirmed that they do. Told me to just make sure I bring the coupon that came with the tire. I drive today 45 minutes on a bald tire to have it replaced while my wife came along in her car with the new tire. Upon arriving, they tell me they don't remove the tire. That I have to do it. I ask how I'm supposed to do that and with the most condescending tone I get "with a motorcycle jack." I explain this was never explained to me on the phone. The guy apologizes and says they were supposed to. I say "I spoke to Bryan." He says "oh I'm Bryan." When I inform him that I drove 45 minutes on a bald tire because he misinformed me, all he could do was say "sorry." I called corporate and am awaiting the call from the district manager. Horrible horrible HORRIBLE service. I've never gotten such bad customer service. Risked my life because he doesn't know how to talk to people.
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October 2023 by anthony battle
Went to the new store in Coral Springs and bought a new helmet and audio system, the staff was very helpful with the explanation of all the features and installation. Very happy with the staff ,you can.tell they like everything about motorcycles, other customers showed up which must have been regulars and the staff greeted them as old friends. I will definitely be back in the future to shop and interact with the staff.
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September 2023 by Chloe F.
Super cool store, they have everything here. Definitely an upgrade from the old store. Staff is extremely nice. Definitely recommend!!!!
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September 2023 by Geo Montero (Geo)
Went on the first day of the new coral springs location I'm now a stones throw from the store. Way bigger, more to see more to look at and awesome ppl helping you out along the way. I'd give it one star cuz they moved so close I'm prolly gonna go broke but hey, why not
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August 2023 by Mike Lants
Valentine provided excellent customer service, he was polite, professional and patient. All great attributes I am definitely referring all my riding friends to your site!!
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August 2023 by Chasin Madyun
Went to cycle gear and hung out for an hour and a half with the staff and a few customers, cool experience, everyone was so knowledgeable about gear, bikes, riding tips and techniques. If you need advice about motorcycles, show up and hang out for a bit. Also dont slack on the gear, it'll save your life, stay safe out there.
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July 2023 by Luis Arce
Went there to get gear for me and my Son Snell was so helpful and took the time to install my helmet Bluetooth and explained everything to me. And Ryan help me the next time. Customer service is still alive and well here. Thanks for your help and I enjoyed getting my gear here highly recommended.
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July 2023 by John Shearin
I came in and asked for two items and was told exactly where they were, found them easily, asked for and got Military discount paid and left. Clean, well spaced out store but they will be moving further North which will suck for me but that’s life.
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July 2023 by Bobby ugottobekiddin
So to start great store, they have more stuff then the west palm store. We got to the store 5 mins before they closed and kept it open till we were able find helmet for my 8yr old daughter. Which alone is a task there found a helmet and a new tank bag and got a great military discount which some stores don't offer great experience.
