-
February 2024 by Yvesnerson Fontaine
Hope and Nevvon are always very professional, courteous and provide exceptional service. I'm there almost every couple of weeks for work related rental and they never disappoint, regardless of how busy they are.
-
January 2024 by Tee “Tee”
Cam was great! Thank you ?
-
January 2024 by Latrece Julmis
They provide excellent service at this Enterprise office. I had my rental for a month due to a car accident and they were super accommodating with renewing my contract week by week. I would highly recommend this office they have a very professional staff as well!
-
January 2024 by Doogie Nocrapoli
Decent service .. rented a car...whats to say
-
January 2024 by doug klein
Good service, nice decent people, kudo to kamden. Good rep for company
-
January 2024 by Jnsn Jnsn (Jnsn)
Called at 1:15 for a 1:30 pick up to tell us the car we reserved over a month ago was not available. 100% do not recommend this location.
-
January 2024 by Luis Ceruti
Fast, friendly, and very professional.
-
January 2024 by Babara Ulysse
I will never rental car from them anymore they take to long to bring ur deposit back ?☹️?
-
December 2023 by GOLDIE KRUSHALL
Always an easy rental experience. Great customer service.
-
November 2023 by Dominique Martin
I come to this location often because it’s convenient and close to me & I don’t have a vehicle. The service is not consistent, everyone in the office is nice and friendly no complaints for me there. But I noticed each time it’s different when it comes to how long it takes to get the vehicle with a reservation. They also have called me 3 times for a reservation to confirm I’m getting a rental so I expect it to be ready. Sometimes I’m out in within 10/15 minutes but lately I’m waiting at least 30 minutes once I waited almost a hour. They do update me if it’s taking longer “oh there cleaning car, almost done or just a couple moments ” but I always schedule a reservation I just don’t understand what the inconsistency is about. And what makes each interaction different.
-
November 2023 by Adriana f Granado (Adry)
Worse experience ever!! I rented a car here while my was in the shop..lets begging with the car smell?they said is what they used to clean it and that the smell will go aways in a few( never did)..after a few block driving the car i notice is nit steady and went back after work to change the car but the office was closed, the next day i went back and after i was IGNORED BY ALL 5 EMPLOYEES THAT WAS THERE( 3 WERE BUSY 2 ON THEIR PHONE) Finally after 15 minutes i ask one of them if he could help me and when i explained my concern about the car he told me he dosent have another car but send me to another location, went to other location and the guy told me the same thing to go to another location or TAKE THE CAR TO THE MECHANICH AND THEY WILL PAYME BACK?? OR ASK FOR 25% DISCOUNT?♀️..at this point i was ??i called the enterprice and they sugested to tow the car to the location where i got it...this place is THE WORSE never again
-
November 2023 by Michael Edwards
Very disappointed experienced this morning with this enterprise. I’ve rented from them before I never had a problem, but this time around I had to wait 1 1/2 hours almost 2 hours because they never had a car ready for me. Even though I had a reservation, they didn’t wanna upgrade me Complementary even with them having cars in the lot ready and try to force me into a car that wasn’t comfortable for me. Branch manager Vonique Robinson sat around while her agent wasted my time to wait on a car to return to the brunch instead of taken charge and taking care of the customer (me). I understand this is a for profit business and u want to maximize your earnings but when you inconvenience a customer in such a manner. It’s only right you take care of the person! Will never get my business again. 0/10!!! Her staff was professional tho but she need a lesson about customer service and when to take her losses.
-
November 2023 by Grim Darhk
Honestly, the people were nice, but there was just an air of unprofessionalism. The car was dirty, we were not called in advance, and the deposit came as a surprise instead of something that we should have been told about well in advance.
-
October 2023 by Hyacinth Nails and Braids
Andarra is such a wonderful representative. I am sitting here minding my business and could not help but hear her assist another gentleman. She really deserves a Raise!Her customer is top notch!I’m leaving a review and I’m not even the one she was assisting. Even ppl do what’s needed without being micromanaged is an awesome thing.The world need more ppl like her.She is now helping someone else and I did not want to put that person in the picture so here is the inside of the location. ?
-
September 2023 by Lewis Talmadge
TERRIBLE EXPERIENCE - do not do business with them. I required a rental due to my car was in the shop for repairs and the insurance agent for the person that caused the damage setup for a rental at this location. After calling this location and being on hold for 45+ minutes, I was told someone would come and pick me up in 1.5 hours since I had no transportation to drive to the location. Now it is the next day and no one has come to pick me up or call to provide me a status update. I called location again but I am working and do not have the time to sit on hold for 45+ minutes, so disconnected the call. It is like they dont really care about your business and Enterprise commercials are actually false advertising.
