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July 2023 by Google user
I was a loyal client for over 8 years. During my most recent visit I was treated like trash. I had an appointment scheduled a month in advanced. An hr before the appointment I was told that I'm being passed on to another stylist and my appointment was pushed back 3 hrs as I had to wait for the stylist to leave school. She was inexperienced so it took her over 6 hrs to get my hair done. A few days after the appointment my hair looked as if it wasn't done. I took my hair out and there were knots at the root. I haven't had knots in years. All this could have been prevented if the original stylist/shop owner had been professional upfront and let me know that she wasn't able to do my hair due to a personal matter thats not factual. Business is business and should be handled professionally at all times. There is a lack of customer service and professionalism within. Personal feelings should not interfere with professionalism. In life always becareful how you treat other people who has been good to you because you'll never know what tomorrow may bring. I tried contacting the owner numerous times but I was being ignored which is poor customer service. Hence, the reason why I had to voice my complaint publicly.
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May 2023 by Kody Townsend
Alice was absolutely AMAZING! My son waited MONTHS for his hair to finally get long enough to braid. She went above and beyond and talked to us the entire time, taking the time to make him laugh and thoroughly enjoy this experience. His confidence is through the roof and we're booking our next session this week. Highly HIGHLY recommend.Service: Braids
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December 2020 by Kenneth Lanham
I met with Alice when I went to the salon. She was extremely professional and had an outgoing personality that immediately put you at ease. She knew what she was doing and I would highly recommend her regardless of your hair type.
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February 2020 by DAY DAY
Great stylist
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December 2019 by Elizabeth Jacobs
I love this salon. They take real good care of you here. My hair looks amazing.
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August 2019 by Latravia Deshazior
Excellent service
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August 2019 by Patricia Miller
Techie is a Artist at Heart multi talented in every sense of her being.
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July 2019 by Queen E's Aromas
How can I NOT love it here?! The stylists are genuine, professional, skilled and very talented. It's a calming, pleasant atmosphere. Family-oriented.Thank you for enhancing my beauty every time! ?
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July 2019 by Dennis Cutrone
Every time I go there, I feel like family. Ichechi and friends do a great job on all types hair textures, they're professional, and you will feel like you are in more than capable hands.
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July 2019 by TKS TRANSPORT
Long time client for over a decade....service & stylists are AWESOMELY AMAZING 🙌ðŸ‘🙌ðŸ‘🙌ðŸ‘👑👑👑👑
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March 2019 by Lwil Esansyel Essential Oils
How can I NOT love it here?! The stylists are genuine, professional, skilled and very talented. It's a calming, pleasant atmosphere. Family-oriented.
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March 2019 by La Reina Esther
I LOVE coming here! There aren't enough words to express my gratitude towards the owner, Ichechi and her amazing team of very gifted and talented stylists. I'm SO grateful for Khamille's guidance and encouragement during this newfound Loc journey. I feel even more beautiful than ever. The products they use do not harm. This place is a spa for your hair, mind, body and soul.
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March 2019 by Sylvie Jeune
Love love love the staff the services everything is amazing here
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January 2019 by La Belle Fayou Love
i so love my hair dresser,Clean place.Very friendly environment.Tchitchi knows what she is doing.She has so much patience.someone referred me to her,I am so so happy.
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January 2019 by La Reine Esther
It's always a pleasure coming here. Feels like home. The stylists are superb.
