-
September 2023 by Keyoee Key
Good customer service but beat you out your money. I paid close to $500. What happened to the switch over deal? Seems I never got it!!!!!!!
-
September 2023 by ANGEL PRICE
Amy was rude and not helpful. She tried to send me next door to have my phone factory reset. I brought the phone from metro its was not broken. I simple wanted to transfer one of my line to another phone. I dont know if she is getting paid to send customers next door to the repair shop, but it seem shady to me. I will never go to this location went to another location and they were able to help.
-
September 2023 by Phillmore
Amy was not very helpful ?
-
July 2023 by Lil Twin
I went to this location yesterday but before I went back yesterday I went there a month ago so I can get the internet connection box but I had to come back to him but I did not I went to another store then when I went back to him yesterday he told me because I went to another store I did not come back to his door he could not help me bad customer service is the black guy with the twists in his head call himself a manager. Long as he still working there I would never come spend my money to that store ever again.
-
May 2023 by Lufen Etienne
Manise was amazing great customer service!!
-
June 2022 by Anthony Hureskin
Got to say this was the most professional metro I have ever been to. I had no issue with finding and getting the right phone. And the sales rep (Herman) was really good at explaining and taking his time to make sure everything was done right and that I understood everything. 10/10 would recommend.
-
July 2020 by ironvc king
Great customer service from representatives that know their product.
-
July 2020 by Balerie Scott
Very nice people. The guy took his time with me and helped me getting a nice device
-
July 2020 by Edward Blidgen
Very nice people fast service highly recommended
-
December 2019 by Susie Pepe
My worst experience ever the sales agents are not professional or knowledgeable. Spoke to the store manager and he refuse to investigate my claim. I purchase an iPhone at this store and they sold me a broken phone. When I returned with the broken phone i got the run a round. The worse part they claim I did not purchase the phone at the store. I have the box the receipt and the phone. .This store is scamming people out of a phone..I will file a police report and have this store investigated for fraud and theift..
-
August 2019 by Wayne Ranger
Called to enquire about the availability and price of a particular phone. The woman who answered said yes they have it and the price is 2 "something". I then asked how much is 2 "something". Her response "I don't know sir, you will have to come into the store." That attitude blew me away. One more place that will not get my business
-
July 2019 by Ashley Smith
The worst worst customer service ever. Workers always had an attitude. Closing shop early and guess what? They lost a good profit of because I walk over to Tmoblie and brought from them. Not a good look at all Metro. Get it together.
-
April 2019 by Janet Lewis
Good service!
-
March 2019 by Jackie Bonds
I came at 7:50 and the girls inside would not let me in the store and they were supposed to close at 8.
-
December 2018 by Kim A
We left the metro on university to come here. The service was prompt and, friendly. He walked us through the features on all the phones we were interested in... We happily brought a nice phone for a great price.
