-
March 2024 by R A S
Service team was professional, knowledgeable and understood time management.
-
March 2024 by Allie Sparkes
Chris, The customer agent was very professional, informative and kind.
-
February 2024 by Andrea Smith
The store was friendly, they respected my wishes to just get an oil change but still gave me a list of issues that they felt were wrong with the car. I didn't feel pressured and this exchange makes me want to come back to that location in the future. Great team!
-
February 2024 by Maria Miranda
Friendly and knowledgeable of product.
-
February 2024 by Joshua Edouard
Help me with everything I needed. Jeff did a great job and knew everything I asked.
-
February 2024 by Anna Perrout
Super efficient, in and out quality service.
-
February 2024 by Nadene Trevino
Close ahead of closing time which is crazy
-
February 2024 by Norma Smith
The job was done fast Christ explained everything to me what was done to my car. Everyone was very nice.
-
February 2024 by Daniela Diaz
Great service and fair prices. Friendly staff and willing to help. Kept me informed all the way through the process.
-
December 2023 by Bryan
I don't remember his name. But I was lied to. I was told that I would receive a Incentive for signing up for the credit card. Never received it. To me that's bad business.
-
October 2023 by Alberto Quiroz
I will never go back to this franchise ever again. I was a client for the past 6 years, but no more, a bunch of scammers now. I spent $400 dollars and they did not make the repairs that I asked for. They kept the car for two days. I don't ever batter myself by asking for a refund. They can keep it. My time is more important, a bunch of thieves.Services: Electrical
-
September 2023 by Santiago Jiron
Worst place to have your car checked.No wonder why the rating is only 3 stars.I made an appointment to have an alignment done for 9am and was told by the clerk it would be 45-60 min. At 11am I called and was told that I needed to wait another hour. It was very frustrating experience and when I spoke to Chris Perez the store manager and Mark Rosen Service Manager, I was advised I was being impatient…. I picked up the car and left without the job done…very sarcastically the store manager said “Have a great day”…extremely poor service. : ((Service: Wheel alignment
-
August 2023 by Janice Martinez
If I could give them 0 starts I would i took my car here to get my normal oil change because this is were my boyfriend take it don’t mind i have no clue about cars ! So my car recently broke down we took it here and they told me that the alternator have to be raplace ok mind it was $860 i look around and it could be done cheaper fine it gets done the same day i took my car I didn’t even make it out of the shop my car was still doing the same thing that did the day it broke down ?? no one drove the car after changing the alternator if not they would have notice !!!! Didn’t even accelerate to 20 miles it was struggling … took it back and they look surprised now they tell me that is a problem with the motor that i need to take it to the dealership ?? we could just start from that instead of making me pay for something that my car probably didn’t even need ? . Do they not try to find out what’s wrong with the car before changing parts ? They show me when i pick up the car a test that they run on the car and everything was fine how is this possible? More confused now im $860 less and still my car doesn’t work !!! GREAT JOB ?? PEOPLE
-
August 2023 by Kim Monique
For any business. Customer care and soft skills should be taught. It was missed at this location. I didn't love my experience. I wouldn't recommend anyone. I would only come back if no other company or mechanic is available
-
July 2023 by Richard E.
Best 60 dollars I ever spent on a quote to see what’s wrong with my car. Get a second opinion from Firestone. They tried to bill me 2,500 . When I went to Firestone they showed me different and I paid 900.00 plus tax problem solved .Now I know what they do best tell you to replace parts that don’t need to be replaced .And remember if you wanna get ripped off this is the place to go “Liars plus”