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November 2023 by Jay
I would recommend this bank to anyone and everyone. It is one of the best Banks around. Everyone is kind and courteous (And I really mean everyone in this branch). Very welcome to any and everyone that walks in. The Branch manger is extremely knowledgeable, helpful, and provides excellent service to everyone.
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November 2023 by Von Ace
Unprepared and inconvenient, two words to describe this CU. For how long were you guys preparing or unpreparing for this system update? Here we are Oct 24 2023 and you can't find a soul that knows whats going on or that can help me. I have multiple accounts with the CU by myself, joint with my wife and as a joint with my 2 kids. Somehow my two online profiles got converted to one and gues what my oldest online profile, the one with my wife as joint got deleted. Everything got scrambled together with the online profile that I'm by myself. One of the suffix that I use for budget, nowhere to be found in my online profile. Trying to reach someone over the phone it's impossible and now with Zoey the digital assistant that works more like the gatekeeper its even worse. Been a member for almost 10 years with car loans and mortgage, my whole family supporting the CU and not feeling like We Florida Financial care for the members. An unprepared and inconvenient Credit Union. Time to move my business somewhere else.
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November 2023 by christina royster
Mrs. Donna was very helpful and nice today when opening up my account. I was very satisfied when I left the bank
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September 2023 by Denise Davis-Witter
I will recommend this bank to anyone. I have been a member for over 15years. I mainly utilize the Lauderhill branch and all employees are very polite and treats you like family. The previous branch manager Wayne was very helping and always brought new ideas the help the community. The new branch manager Donna is also helpful, she has been working with the company for years & strives to go above & beyond. Overall great employees & customer service.
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September 2023 by Kerry-Ann Connell
My parents introduced me to this bank and location when they were seeking a home equity line of credit on their property. Their other bank did not offer this product, to our surprise because it is supposed to be a major world bank.We Credit Unions application process was online and uploading the required documents was relatively simple. If my parents had to provide additional documents they were also welcomed to visit the branch where an associate helped them do so.The approval and closing timeframes were fast and without issue.Above all, I must highlight Mrs. Donna Johnson-Green and her team for their personalized and exceptional service. I was so impressed that I opened two accounts with their location. The building is fairly new and well maintained as far as cleanliness, both inside and outdoors.I highly recommend We Credit Union in Lauderhill Florida for all your banking needs!
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August 2023 by Grace Martin
I had an awesome experience with Ms. Donna Johnson- Green Financial Center Manager… Kudos to her she is definitely a great asset to We Financial….she resolved my situation expeditiously she is so professional…? love my credit union
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July 2023 by Teresa Fleury
Manager Donna Johnson-Green was so helpful and patient with me. I was a walk-in, no appointment, and although she was very busy, she took her time to review my situation, provide a better solution, and help me apply for a HELOC. This branch is clean and spacious. Seating is comfortable, and the tellers are pleasant.
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July 2023 by Zach Kerin
I am truly amazed with Donna Johnson’s customer service. Donna went above and beyond to help me set up a last minute wire transfer. It was inconvenience to Donna, however, she was understanding and helpful. This experience really did make my day.
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June 2023 by milton Baker
I must say my visit to we Florida was a great experience working with Donna JohnsonShe was awesome getting me my account together.Also helping others as I noticed her managing skills at the branchSo I give her a 5 star.
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May 2023 by Meggan Reid-Livingstone
I have been banking with We Florida Financial Lauderhill for about 20 years and over the years I have gotten great service and very personalized service especially from the branch manager Wayne Martin who is always great. Any issue i had ever had over the years was resolved expeditiously .On mother's day weekend they got a 12 out of 10. Donna the manager went above and beyond and exceeded our expectations in assisting us to resolve a very precarious situation we found ourselves in. She also did that outside of closing hours as she was tending to another customer until the bank closed, but she promised to have the matter resolved nonetheless. My husband whom I introduced to We Florida Financial a few months ago, through the mortgage team Ricky & Yvelisse, was now doubly impressed, his comment was "I would never have gotten this type of service at my bank". Keep up the excellent service We Florida Financial Lauderhill ?
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May 2023 by Shardai Crumbie
I have been banking here for over 10 years. I make it my point of duty to meet with Donna when I come in. She is amazing and truly cares for her members. I have witnessed her do everything she can to ensure customer satisfaction. An attribute that is very rare nowadays. We Florida would not be the same without her. She is truly an asset.
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April 2023 by Alicia E.
Convenient location. The manager was great, she took the time to walk me through all of the information that I needed for a loan. The overall process was quick and easy.
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March 2023 by A Mac
The new site is clean and spaciousRates are competitiveService outstanding and helpfulI would like to mention one of your staff Donna Johnson.Donna Johnson was a voice on the phone who help me set up four children accounts and a auto loan. The car was waiting for me at your lot and all I had to do was sign and drive.Over the years after meeting her at the lauderhill branch she had help me and my children navigate fanatical issues for year'sFrom children bank accounts children credit cards, to adult bank accounts and now auto loans.And I am sure in the near future mortgage loans.We are appreciative and grateful for her years of service helping us.Thank you.We hope to continue our business with we financial and hopeDonna Johnson is there to help us.Again thank youDonna Johnson - GreenFinancial Center ManagerAnthony G.Mcintosh SR.Members since about 1993 ish
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March 2023 by val reid
I have been a member for almost 20 years. Love the service at the Lauder hill branch. Friendly staff.Always happy to help. I can approach anyone from management to anyone they if need to anything done, I never feel like it's a bother. I am happy here and recommend other's to We Florida Financial they are the best.
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March 2023 by Phelecia Thomas
I am so very pleased with the service at this location. I did not have an appointment today but Mrs. Donna. Gave me the best service. Ever I feel life family. I’ve had an account her for over 30 years. Best customer care ever, Thank you Ms. Donna Johnson-Green.