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February 2024 by Joel Miller
Kat gets an A+ for Customer service. Very efficient, very personable, and really knows the technical & set up of the products. I highly recommend this A.T.T. store! Joel
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January 2024 by Lanette Scantlin
Kat knows her stuff! She can answer any and all questions.
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December 2023 by Stephanie Gradford
Kat was awesome. Very knowledgeable, patient and friendly. We purchased two phones and transferred a number which was a lot!
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December 2023 by Michell Ohlson
My mom needed to upgrade her phone as it was a dinosaur. We got there at 1030ish, and we were the only customers in the store. We were greeted and helped by a wonderful associate, I believe his name is Austin. Anyway, he was extremely friendly and most importantly, super helpful. He spent a lot of time asking my mom what she wanted, if there was a specific brand she was looking for and showing us the different phones he had in stock, then taking the time to transfer everything over.( which was a hassle because everything that could go wrong, did, lol) Austin had the patience of a saint, which put my mother's mind at ease. The store was very clean, the music was not too loud, and the TV had a good game show on. My mom walked out of there with a new super updated phone and happy. Score one for Austin!! ?
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November 2023 by __Joey __
Kat was the store rep and she was great! She was very patient when it came to transferring everything from my old plan to my new one, we were able to get me the iPhone 15 pro and watch and the price was just what I asked for, I did not wait long at all for any help. 10/10 recommend anyone!
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September 2023 by Daniel Looper
I went back this store about an hour later. Great experience and knowledgeable staff.
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July 2023 by Elizabeth Pettis
Go in to see Kat for your phone service! She is wonderful!
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March 2023 by litltoosee
Great job Kat D., thank you for your patience and expert attention.Very impressed with this young women...
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March 2023 by Alissa Roman
The GM as well as co workweek Kat were extremely helpful and amazing. They were able to help me get what I needed at a cost lower then anyone else. Fully recommend
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February 2023 by Kathy Stevens
Kat was wonderful!! We purchased new phones and she was so helpful to this 70 year old couple . Could not have been better.
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February 2023 by pam laurenzo
Kat was amazing. She went above and beyond what any AT&T rep has ever done for me. I am so grateful for all the help she gave me.
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February 2023 by Brett Back
Just had a great experience getting my Iphone 13 Pro fixed! Thank you Miss Kat!
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December 2022 by Lori A.
AT&T call center is without a doubt the worst customer service I have ever experienced. They are full of lies and empty promises. They do not treat their customers with respect. If I were you I would stay far away from AT&T call centers. There are plenty of other cellular phone companies that deserve th hard-earned money that I make. Do yourself a favor if you have AT&T I would definitely run to switch phone companies.If I could give zero Stars that's what I would give them. 0
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December 2022 by Donald Siegfried
Frank the manager is top notch and an awesome guy. Came in with a cracked screen and it took him two hours to transfer my info to the new phone. He was working blind with my cracked phone and finally got it to transfer the data. If you need stuff like this done he'd the one to see. Personally I hate ATT but this guy has my respect. Thanks to the both of you for staying after hours to help me out
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December 2022 by Tim Brinn
Kat at the 10430 US Hwy 441 store in Leesburg fixed some long- standing issues that two AT&T stores back home in NC could not. Diagnosed a texting problem, reset network settings and then caught me up with all updates - all while we were out doing our errands. Very concerned and considerate - at 70, I am not used to understanding digital troubleshooting, but she managed to do that, too. Thanks for having such a great employee!
