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March 2024 by Melanique Premium Services Monteith
We rented a vehicle in Leesburg Florida. Staff was extremely friendly and we were on our way down to the beach ⛱️ within 10 minutes!
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March 2024 by Lloyd Winfield
Great communication and customer service!
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February 2024 by Michael Roman
In the past we have used this car rental for many of our business trips and have had no issues until now. Reserved a car for another business trip drove 40 minutes to be told we can no longer leave our vehicles there when renting. Mind you in the past you were able to do so and if they had at least notified their customers either through the application or email of this new process we could have made a better choice and prepare for this oversight on their end. I will NEVER rent from this dealer again and will inform my company and colleagues of this poor level of service.
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February 2024 by Paula
I recently had to rent a car last minute from this location. The reservation process was quick and easy and Dave, the representative at the location, was very friendly and professional when I picked it up. Lastly, the car was very clean.
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February 2024 by Randi Falz
Got me into a car faster than needed when running out of cars! Thank you to the boss!
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February 2024 by Jeff Peterson
Car received had a dent, leaked oil on my driveway, needed new wiper blades, and was not full of glass. 62 miles and put in 4.9 gallons of gas.
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February 2024 by Tim Groves
I travel a lot for work and typically drive my personal car to the rental car lot to pick up my rental car. I then can drop off the rental car and leave with my personal car. When I arrived at this location, I was told this was not possible as there was no where I could park my personal car. I told them I would take the rental car home, and come back with my wife to drive my personal car back. They insisted that I take my personal car home first and return later to pick up the rental car. They promised me the rental car would be out and available for me to take.I drove my personal car home and had to have my wife take me back to Avis to grab the rental car. I arrived afterhours as this was a Sunday. I was surprised to find that my rental car had been blocked in. I was luckily able to drive it off the lot after some careful maneuvering.The car had barely half a tank of gas when I picked it up. There was also a half empty soda bottle in the center console. When I dropped off the car there was plenty of space where I could have left my person car.I have exclusively used Avis for the past seven years. This was my first time using this location since I moved. In the future I will just use Enterprise, which is much closer to me, given the inconveniences from this location.
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February 2024 by Zack Mahan
The 2 dudes that work in there… I wouldn’t trust them to make my hamburger at McDonald’s, Nonetheless run a rental centre! 0/10…
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December 2023 by Leonard Forsythe
The location for pick-up is fairly close to home. Drop off at the MCO airport at 0500 was quick and easy.
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October 2023 by Brittany Luzak
The team here is great - Polite and very accommodating! They took time to explain to me the best options when coming out towards Leesburg from the Orlando airport and how to save money. Thank you for putting your customers first!
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August 2023 by Linda Sellers
Great new car, staff was helpful and knowledgeable about the car. Price was good. I will use Avis again
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July 2023 by Toby Mitchell
$200 deposit threw on me at pickup. And of course, my Hubbies work quit direct depositing, soo yeah .
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July 2023 by Mark A.
I've rented from this location several times and so far no issues. Cars are clean and staff very nice and helpful. True, it's hard someone time get someone on the phone but this has not been an issue for me.
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June 2023 by Bartholomew j
I think the staff tries hard here. As a customer, I appreciate that.
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June 2023 by Brandon Emde
BE CAREFUL.I travel often, and this company is very slippery regarding fees and have a very unhelpful customer service team.Do yourself a favor and go to Hertz or Enterprise, you'll spend more out the gate but you'll have WAY less stress if something goes wrong or your plans change.Won't be doing this again.
