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April 2024 by Stanley T.
Everything Renee Watson picks out is perfect Then Andre and Rob carefully place it in my home.I Could not give Babette better praise.
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March 2024 by Louis G.
Great experience from start to finish. Arnold and Charles sealed the deal with a easy delivery/setup Thank you
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March 2024 by Shirley M.
Purchased a dining room set. It was displayed with a glass top and is virtually unusable without the glass. Upon delivery we were told we would have to pay an extra $500 for the glass top!
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March 2024 by O G.
Very satisfied with the whole experience from purchasing our beautiful leather living room set from our salesman Richard from the Leesburg store to our delivery team of Arnold and Charles! Couldn't be happier. Thumbs up again to all of them for their professionalism and caring.
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March 2024 by Mj O.
Ivis is a great asset to Babbets. She is so knowledgeable, professional and funny. I'll definitely use her again. The selection is enormous. Everything is so beautiful. I saw so many things I would love to have if I had the space. This is definitely a high-end store. But you pay for quality. There are sales and they do price match.
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March 2024 by Alice Zeller S.
Sheila has been an outstanding designer for us. She is talented, quick to follow up and assist us in making selections for our home. Arnold delivered many of the items we purchased, including heavy dining tables etc. He was extremely organized, friendly, kind and efficient. He was careful and very respectful of our home. This has been a 5 star experience for us from beginning and we are not at the end yet. Well Done!
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March 2024 by Joanna G.
It's what happens AFTER THE SALE that really matters. From our fabulous salesperson Robin, the service coordinator Lisa and the repair technician Thomas. What a dedicated and professional crew, I can't say enough GREAT THINGS about each of them. They are ready to help us through the sale of this quality furniture to getting a warranty issue corrected after a few years. My family and I use Robin at the Leesburg Store for all our furniture purchases every time. The service these wonderful people give is unbelievable in today's nonchalant market. We highly recommend Babette's Furniture because of their high-quality customer service by valued employees like Robin, Lisa and Thomas.
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February 2024 by Ed K.
Iris from Babette's Furniture Leesburg provided excellence service. Thanks for all of your help in selecting our new sofa!
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January 2024 by Robin C.
Excellent customer service! We are very impressed with how our issues were addressed in a tim manner! Our technician Thomas was friendly, polite, efficient, and resolved our issues! --Robin Cohn
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January 2024 by Patti H.
Long story short, Bought a couch, had it a little over a year, had dye transfer from our clothes on the couch, and bought the 5-year extended warranty, it covers dye transfer, but they wouldn't honor it. When you call they give you some BS story as to why they won't cover it. It's considered wear and tear! Really? Warranty Co. has many, many (44) complaints from BBB. The company should protect its customers, but this company doesn't. They stick up for the manufacturers that sold them defective goods. Buy from companies that care about you after the sale. It cost us the couch and chair that we now have to replace, and the money we paid for the warranty we bought. By the way, they no longer sell that couch or have the fabric that was on it. Wonder why???
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January 2024 by Jerry B.
Received excellent delivery service today from Arnold and Charles! Delivery was quick and both were very professional.
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January 2024 by Reggie Ducane
A little over a year ago, Dianne Daniels was a huge help to us in furnishing our new home in Florida. We furnished 3 bedrooms, a living room, and dining area, and with Dianne's expertise, our home looks amazing! We couldn't be happier. Just recently, she helped us again by assisting us in expanding our existing sectional with new pieces. Dianne is a gem!
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January 2024 by Deborah E.
I want to say that shopping at Babettes has been a great experience...we are new to this area. Rachel at Brownwood store and Aubrey at Leesburg store are exceptional and helped us with our home choices! Both went above and beyond! Arnold and Charles delivered our furniture and they were helpful, quick and enjoyable! We are huge Babettes fans!
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January 2024 by Laura Carter
Purchased 3 counter height stools over the phone and was told 8-10 week lead time. I got a call after around 3 weeks they were in. Arnold & Charles delivered them this morning. They were early, courteous and very personable! Fabulous team!! I would definitely purchase from Babette's again. Thank you Robin Brown, Arnold & Charles for a great experience!
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January 2024 by Margot Shewalter
Extremely impressed with how Babette's addresses issues after purchasing from them. Specifically, their master upholsterer, Bruce, exemplifies the gold standard in service. He's masterful at his profession. His commitment to excellence exceeded my expectations and speaks very highly for the priority Babette's places on delivering an outstanding customer experience!
