-
March 2024 by Dinise Farrior
They are always nice and very helpful and friendly
-
February 2024 by Latese Brown
Absolutely the worst bank I have ever banked with. They will place a hold on your deposit even if it's verified to be a good deposit. Don't not put your money in this bank. No drive through ATM either. Update 2/21/24 I went into the branche and was told the check did not clear and I need to call and have it voided and reissued. I called the issuer of the check and was sent a email of the check being cleared and they can't void it because it was cleared. Why are they still holding it? No reason at all. I would give them a corner of a star if I could and that's just for being open.
-
January 2024 by Stephanie Sherwood
One teller, a man at the door and 2 additional employees at their desk. Is it beneath them to get behind the counter and help the teller? The guy at the door and this lady at her desk are not actively helping any customers. Not on the phone or anything. Yes, they asked everyone if there is something they can help with however BofA seems to think the teller job is best done with the ATM. All 15 of us customers cannot use the ATM for what we need. TRAPPED! I'm trapped!!!
-
December 2023 by Annemarri & Clay
No drive up teller. ATM has been down for OVER a week. ONLY 1 TELLER INSIDE! We need more humans or ATMs so that we can do our banking! I always need to deposit cash. ( why I have this account)
-
November 2023 by Bikerchick Lee
Good luck trying to get anybody to answer the freaking phone. The freaking world has given up on customer service and they rely on freaking computers!If I use the real word that starts with f I'll get banned.LMFAO, the reply tells me to go to more computer-based places to get answers, hahaha
-
November 2023 by Dyani Main
Every single person I've encountered who works here has been super kind and very accommodating. Sometimes the lines can be long but people are always friendly.I want to say a special thanks to Alex who went out of his way to squeeze me in between appointments when I didn't have one, in order to help me take care of something very urgent. He was very professional and even pushed back his lunch to help.I've never had better customer service or friendlier interactions at a bank. Thanks to everyone who works there!
-
October 2023 by Biggsexy Jones
They are the laziest bank around went in a 3pm no body can help then someone with out an appointment walks up and they help them then tell me they might be able to help me at 4.20 maybe ???
-
September 2023 by Nathan Rosson
Turned away due to not having an account when all I needed was to buy quarters for laundry. Thing is I’m new to the area and looking for a good bank to hold my money but with that kind of (no hospitality) I don’t think they are the bank for me.
-
July 2023 by Francisco de Mari Castillo
Jonh help me a lot with my mobile app and gave me really good financial advice. Very grateful!! ❤️??
-
April 2023 by Madison Ramberg
Have waited almost a hour to just deposit money. A lot of employees walking around but not doing anything.
-
December 2022 by Matthew Scheff
I would like to take this opportunity to say "Thank You" to John L. He was very friendly and helpful with helping me and explaining things to me. Also, I would like to thank the Staff. I am proud to be part of Bank Of America's Family! Well done ?
-
August 2022 by Matt Yoder
First they take there sweet time getting to everyone that’s in line and second they wouldn’t cash a 4000 dollar check I ask how big of a check they would cash and she didn’t know this bank has got to be the worst bank in general Bank of America
-
July 2022 by Ray Franklin
As a Certified Google Local Guide I usually comment on restaurants. I break with that tradition with my excellent experience at this bank and with the professionalism of the Financial Center Manager, Officer, Alejandra Morris.She was adept at handling the small que of customers and especially my need for a quick bank transfer.
-
April 2022 by Michael Mccormick
Petty beyond words do not bank with these people
-
December 2021 by Roland Nunez
This branch is full of friendly staff and always provides great service when we are there. Their security standards are top notch as they will call whenever we write a large check to ensure that we truly initiated that check before it's cashed.