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December 2023 by Nicholas Rodriguez
Honestly my town is small but I really love going to this place at the mall it has a wide variety of items quite a bit of funko pop's only issues is prices so if you go remember to have enough so you can buy your items personally I've got at least 3 or 4 funko pop's 3 novelty items I wanted and Matthew perry's autobiography when it was sold out everywhere else they had it so I love this store
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December 2023 by Frances D.
Where to start....a trip there today lead me leaving the store due to an employee talking shit about my family on the floor! Completely unacceptable! The lady was supposed to help my stepmother find a book, but instead the lady in a green elf shirt with glasses older woman; proceeded to complain on the floor to another employee about my stepmother who is from New Jersey saying how rude she was. I heard their exchange nothing rude on my step mother's part she's just asking for a Greek mythology book that kids may be reading. The lady then proceeds to walk to the employee who is standing right next to me and talk shit about my stepmom, saying, she's so rude, asking me to find a blue book out of a bunch of blue books is impossible, like how rude and stupid can you be... The conversation went on for about two minutes before I said to stop talking about customers in front of other customers because she's talking shit about my stepmom. instead of apologizing the lady in the elf shirt starts to argue with me saying it was rude of her to ask for help... Woman!! you work in retail your entire job is people asking you for help, if you don't like people asking for help then go and get a job somewhere else. After having to yell at her to stop talking about customers on the floor, she proceeded to not apologize and come to find out the person she was talking to was the manager who did absolutely nothing to help with the situation and didn't say anything other than "I'm sorry I have to take care of a return!" this situation should never have happened that Lady should never of been talking about customers on the floor and especially complaining about them. It's completely unacceptable and she needs to write my stepmother an apology letter.
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November 2023 by Jackie Murray
Almost missed this place! Bro and I have decided if you ever move somewhere, just go to the local bookshop and you will also find you nerdy people to hang out with ? Had such a great time chatting with the staff! Great setup in the store. We definitely flew home with many new D&D books ?
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November 2023 by Scott Barrow
Pretty lovely the only real problem was that there wasn’t enough employees working. Due to this we had to check out at the coffee store inside. Bummer. But that’s really not the stores fault, as the whole mall seems to be on its final legs.
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November 2023 by William Boliek
Great place for books, obviously. But there is also a good selection of games, toys, puzzles, and book accessories. And they have a coffee shop with trendy and seasonal drinks. The staff is sparse but always helpful and friendly.
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November 2023 by Rick Nedescu
This place has gone way downhill. Can't believe they can afford to pay the rent. We selected a bunch of children's books that were on a sale rack. When we want to check out, the prices weren't right, and the checkout girl said that the sale only applies to the books on the top shelf, when there were sale signs on all of the shelves. Kind of a bait and switch. We ended up buying notebooks after browsing for over 30 minutes. A total waste of time.
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November 2023 by Loretta Owens
One of my favorite places to spend a little time with my boys. We have been going to Bam since they were old enough to read. They have a love for books, just like Mom. It's been 30 yrs
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November 2023 by Alyssa Marieee
As a huge Funko pop, loungefly, book, and coffee loving person, I absolutely adore books a million. I can never contain my nerdy self in this store! I think being a member is worth it, I get so many discounts on books, and pretty much everything in the store (who doesn’t love discounts?)I also love this books a million because of how nice everyone is! I always get the best customer service here. I’m never in a bad mood at this place! Also shoutout to Megan who helped me with my lord of the rings loungefly, that bag meant a lot to me and she was very helpful! 5 stars all around.
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October 2023 by BM Beard
Visited the other day and was pleasantly surprised with their book selection. This store has made my list of bookstores to re-visit.
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September 2023 by Lorna Seid
This is a very rare bookstore because there's not many book stores around anymore there's nothing like holding a paper back book and enjoying it unfortunately with modern technology with iPads, Kindle, and iBooks. Book stores are becoming extinct like the dinosaur and I'm glad that this one is still hanging on the people are so helpful there's a cute little cafe it's just a wonderful place to stop and relax and enjoy a book while having a cup of coffee
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September 2023 by James Rigling
A great place to go. Wonderful people great service and a great selection of reading material as well as other gifts. My number one place to shop for my family and friends.
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September 2023 by douglas matthews
I ordered 3 books and was treated exceptionally well by Natalie who did an excellent job of processing my order which I received approximately 5 days later . Thank You
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September 2023 by Carmen Roman
The young lady who makes the lattes remembered me and asked if I wanted the same latte as the last time. That to me is great customer service.
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September 2023 by Shelby W.
Located at the Lake Square Mall is this Books-A-Million! It has a Joes Mugg coffee inside! This book store sells everything from books, coffee mugs, music records, toys, games, stuffed animals and even puzzles. They have a wide variety of different genres for everyone!
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July 2023 by William M Wrobleski
Shelves are overstocked and cluttered. They only have minimal staff with only one register in use. The bathrooms might as well be closed off for customers health safety since they appear to never be cleaned. They do have loads of books and will order in anything you are looking for that you might not have been able to find on the web yourself. Go here for the books, toys, collectibles and use the malls bathrooms first.